Sales & Marketing Coordinator

Four Seasons; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hospitality brand in Langkawi, Kedah, seeks a Sales & Marketing Coordinator to support marketing initiatives and coordinate client communication. This full-time role requires strong organizational and communication skills, as well as proficiency in Microsoft Office. The position offers competitive salary, training opportunities, and employee discounts for stays worldwide.

Benefits

Competitive salary

Comprehensive benefits package

Employee discount for stays worldwide

Complimentary dry cleaning for uniforms

Complimentary employee meals

5 days work week

Qualifications

• Minimum 1–2 years of experience in a Sales, Marketing, or Administrative role.
• Hospitality experience preferred.
• Ability to work under minimal supervision.

Responsibilities

• Prepare and issue contracts and marketing materials.
• Assist in group bookings and conference-related arrangements.
• Conduct site inspections for trade partners.

Skills

Communication skills

Organizational skills

Customer-focused mindset

Multitasking abilities

Detail-oriented

Education

Diploma or Degree in Marketing, Business, Hospitality, or a related field

Tools

Microsoft Office

Design or CRM tools

Job description

About Four Seasons:

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it’s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

About the role

The Sales & Marketing Coordinator provides essential administrative and operational support to the Sales & Marketing team. This role plays a key part in ensuring smooth communication with clients, assisting in marketing initiatives, preparing reports, and coordinating activities that contribute to achieving the department’s goals.

What you will do

• Handle the preparation, issuance, and mailing of contracts and marketing materials to travel trade partners in coordination with the Conference & Events Manager and Director of Sales & Marketing.
• Ensure all signed contracts are properly filed, with copies distributed to the Reservations Department and other relevant departments.
• Assist in the coordination of group bookings, incentive travel programs, and conference-related arrangements to ensure seamless communication between departments.
• Ability to prepare and generate group resumes and Banquet Event Orders.
• Assists the Conference & Events Manager in the planning and coordination of Pre Con meetings on property and coordinates with the respective operational departments.
• Conducts site inspections (property tour) for trade partners and other interested parties and hosts meal / drinks where appropriate.

What you bring

• Diploma or Degree in Marketing, Business, Hospitality, or a related field.
• Minimum 1–2 years of experience in a Sales, Marketing, or Administrative role (hospitality experience preferred).
• Strong communication and interpersonal skills with a customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with design or CRM tools is an advantage.
• Creative, proactive, and detail-oriented with the ability to work under minimal supervision.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 5 days work week

Schedule & Hours:

• This is a full time position.

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkawi

Twitter: @FSLangkawi

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsResortLangkawi/

For more details please visit our website : http://www.fourseasons.com/langkawi