Sales Manager - Service Residence - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prestigious hotel group in Kuala Lumpur is seeking an Entry Level Manager responsible for driving occupancy and revenue by cultivating relationships with corporate clients and relocation companies. Candidates should have 3-4 years of hospitality sales experience and excellent negotiation skills. This full-time role emphasizes client management and requires proficiency in Microsoft Office and sales systems. Join a dynamic team that values family and cultural understanding.

Qualifications

• 3–4 years of experience in hospitality sales, preferably in the serviced apartment or extended-stay segment.
• Proven track record in B2B sales and client management.
• Fluency in English; additional language skills are a plus.

Responsibilities

• Drive occupancy and revenue by developing relationships with corporate clients.
• Promote the serviced residence product and secure new business.
• Retain existing clients through effective sales strategies.

Skills

Client management

Negotiation skills

Communication skills

Interpersonal skills

Sales strategies

Knowledge of local corporate market

Education

Degree or diploma in Business, Hospitality Management, or related field

Tools

Microsoft Office

Opera

Delphi

Salesforce

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Entry Level Manager

Full-time

Local

Summary

You will be responsible for driving occupancy and revenue by developing strong relationships with long-stay corporate clients, relocation companies, project-based businesses, and other key segments. The role focuses on promoting the serviced residence product, securing new business, and retaining existing clients through effective sales strategies and account management.

Qualifications

• Minimum 3–4 years of experience in hospitality sales, preferably in the serviced apartment or extended‑stay segment.
• Strong client management and negotiation skills with a proven track record in B2B sales.
• Excellent communication and interpersonal skills.
• Good knowledge of the local corporate market and relocation trends.
• Proficient in Microsoft Office and sales systems (e.g., Opera, Delphi, Salesforce).
• Degree or diploma in Business, Hospitality Management, or related field preferred.
• Fluent in English; additional language skills are a plus.

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