Sales Manager (ID Fit-out)

JCS Design Project Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fast-growing interior design company in Kuala Lumpur is seeking a Sales Manager to lead the sales team in achieving revenue targets. The role includes supervising sales targets, enhancing customer satisfaction, and coordinating strategies with project teams. Ideal candidates should have 7–10 years in the interior design or renovation industry, alongside strong negotiation and leadership skills. Benefits include medical, bonuses, and team activities.

Benefits

Medical

Miscellaneous allowance

Bonus

Company trip

Monthly sport activities

Qualifications

• 7–10 years experience in interior design / renovation industry.
• Proven leadership to lead a Sales or Design team.
• Strong track record in closing high-value projects.

Responsibilities

• Manage and drive the sales team to achieve revenue targets.
• Lead, motivate and guide the Sales team to close high-value projects.
• Track and report monthly and yearly sales performance against targets.
• Develop strategies to improve conversion rates and deal closure.
• Support senior clients and handle escalations.

Skills

Strong communication

Negotiation skills

Presentation skills

Tools

3D design software

AutoCAD

Job description

We are a fast-growing Interior Design & Build company providing one-stop solutions—from concept design to construction and project completion. With a strong reputation for quality workmanship and customer satisfaction, we are expanding our team and looking for a passionate, driven, and results-oriented Sales Manager to lead our sales growth.

ROLE FOCUS

• Manage and drive the sales team to achieve revenue targets for existing and new projects.
• Focus is mainly on closing deals, Client relationship management, and sales team performance.

KEY RESPONSIBILITIES

• Supervise the sales team and assign sales targets.
• Lead, motivate and guide the Sales team to close high-value projects.
• Track and report monthly and yearly sales performance against targets.
• Develop strategies to improve conversion rates and deal closure.
• Support senior clients and handle escalations.
• Monitor quotation pipeline and revenue performance.
• Oversee design standards to ensure alignment with brand identity.
• Ensure budgeting accuracy, material specifications & buildability feasibility.
• Ensure compliance with renovation regulations and safety requirements.
• Lead recruitment, onboarding and training for Sales IDs.
• Coach team members in sales closing, design knowledge & communication skills.
• Improve and enforce SOPs from Sales → Design → Site.
• Coordinate with Design & Project teams to ensure smooth handover of client requirements to design and project department.
• Resolve escalations for client complaints, variations, delays.
• Ensure documentation and timelines are followed.
• Maintain high customer satisfaction.
• Implement service recovery plans.
• Strengthen referral and after-sales strategies.
• Work with the marketing team to develop campaigns, promotions and social media content.

REQUIREMENTS

• 7–10 years experience in interior design / renovation industry.
• Strong communication, negotiation and presentation skills.
• Proven leadership to lead a Sales or Design team.
• Strong track record in closing high-value projects.
• Knowledge in 3D, AutoCAD, costing and construction is an advantage.

BENEFITS

• Medical
• Miscellaneous allowance
• Bonus
• Company trip
• Monthly sport activities