SALES MANAGER (Can Speak Chinese）

Triple Blessing Trade & Distribution Sdn. Bhd.; Kuantan; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading retail enterprise in Malaysia seeks an experienced manager for overseeing multiple stores. The ideal candidate will have at least 3 years in the retail sector and demonstrate strong leadership abilities along with a solid grasp of retail management functions. Responsibilities include driving sales performance, managing operations, and conducting training sessions. This position demands adaptability in a dynamic business environment and requires excellent knowledge of retail practices.

Qualifications

• At least 3 years of experience in the retail industry.
• Excellent knowledge of different functional areas of retail management.
• Ability to operate and prioritise in a fast-paced and dynamic environment.
• Strong leadership skills and experience in managing large teams.

Responsibilities

• Review and analyses daily, weekly and monthly sales performance to drive sales.
• Conduct all store trainings and briefings.
• Oversee order fulfilment processes for customers.
• Manage all store operations in alignment with corporate standards.

Skills

Leadership skills

Retail management knowledge

Adaptability

Time management

Job description

Job Responsibilities

• Reviews and analyses daily, weekly and monthly sales performance and inventory level to recommend/implement action to drive sales to meet the corporate KPIs.
• Conducting all stores trainings and briefings.
• Being responsible for attendance and leave related matters for employees and 3rd party staff in the stores.
• Engaging in innovation and productivity initiatives for all stores.
• Driving seamless customer experience across channels with market intelligence.
• Overseeing order fulfilment processes for customers both in stores and online business.
• Conducting regular stock take to ensure inventory accuracy and reconciliation of inventory discrepancies.
• Managing all stores operations in alignment to corporate standards and adhering to corporate guidelines as set.
• Handling manpower and operational planning for the productive management of all assigned stores, including disciplinary actions, ad‑hoc and annual performance reviews, hiring and termination decisions.
• Cascading and operationalising headquarters’ directives to all stores, including execution of promotion campaigns and materials.
• Participating in various work group meetings and activities.

Requirements

• At least 3 years of experience in the retail industry.
• Excellent knowledge of different functional areas of retail management.
• Ability to operate and prioritise in a fast‑paced and dynamic environment.
• High adaptability to meet the changing needs of the business environment.
• Strong leadership skills and experience in managing large teams with excellent command and control on the floor.