Sales Manager

Shangri-La Group; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxurious resort in Sabah is seeking a dynamic Sales Manager for the Sales & Marketing Division. This role involves developing sales strategies to achieve targets, maintaining relationships with key accounts, and conducting market analysis. The ideal candidate should have a Bachelor’s degree in a relevant field and proven hotel sales experience. This position offers a chance to grow within a supportive environment that values inclusivity and development, while enjoying a beautiful coastal workspace.

Benefits

Competitive work benefits

Comprehensive training programs

Opportunities for internal promotion

Qualifications

• Bachelor’s degree in a relevant field.
• Experience in hotel sales focused on key markets.
• Excellent communication and negotiation skills.

Responsibilities

• Develop and implement sales strategies for revenue targets.
• Build and maintain relationships with key accounts.
• Conduct market research for trends and opportunities.
• Collaborate on promotional campaigns.

Skills

Hotel sales experience

Communication skills

Negotiation skills

Understanding of travel patterns

Language proficiency

Education

Bachelor’s degree in Business, Marketing, Hospitality

Job description

Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu. We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We are seeking a dynamic and results-driven Sales Manager for our Sales & Marketing Division to lead our efforts in capturing and growing our key market segment.

Job Summary

• Develop and implement sales strategies to achieve revenue targets from the key market.
• Build and maintain relationships with key accounts, travel agencies, tour operators, and corporate clients.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Collaborate with the marketing team to create promotional campaigns tailored to the key market.
• Organize and participate in sales trips, trade shows, and networking events.
• Manage the contracting process, including rate negotiations and group bookings.
• Provide regular sales reports and market insights to senior management.

Requirements

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Proven experience in hotel sales, with a focus on key markets.
• Strong understanding of key market travel patterns, digital platforms and cultural preferences.
• Excellent communication and negotiation skills.
• Proficiency in English is required. Additional language is added advantage.
• Willingness to travel for sales trips and trade shows.

Interested candidates may apply and attach their Curriculum Vitae before 06 Feb 2026.