Sales Manager

AB Volvo; Shah Alam; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading automotive company in Shah Alam is seeking an experienced Sales Manager to lead and drive sales of new and used commercial vehicles. You will manage the truck sales portfolio and oversee daily sales activities while building strong customer relationships. The ideal candidate will have 5-10 years of sales experience in commercial vehicles and a university degree in a relevant field.

Qualifications

• 5–10 years of sales experience in commercial vehicles.
• In-depth knowledge of Volvo products and competitor offerings.
• Strong understanding of local standards, regulations, and policies for vehicle homologation.

Responsibilities

• Lead and drive sales of new and used commercial vehicles.
• Manage the end-to-end used truck sales portfolio.
• Build and maintain strong customer relationships.

Skills

Customer Focus

Decision Quality

Proficiency in English

Action Oriented

Demonstrates Self-Awareness

Values Differences

Education

University degree or diploma in a relevant field

Formal training in leadership, communication, and people management

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

• Lead and drive sales of new and used commercial vehicles, ensuring seamless execution of the sales process from prospecting to delivery.
• Serve as the Commercial Crew team leader, fostering cross functional collaboration with Service Market and Parts Sales in order to deliver high sales performance.
• Manage the end-to-end used truck sales portfolio, including system oversight and process optimization.
• Coordinate with sales executives and cross functional teams to ensure efficient invoicing, delivery, and customer satisfaction.
• Undertake additional responsibilities as assigned by senior management.

Scope and Influence

Scope

• Oversee total sales operations and interface with Volvo Group units, suppliers, and stakeholders at domestic, regional, and global levels.

Influence

• Exercise authority in line with Volvo Malaysia and AB Volvo’s financial rules and policies.

Key Responsibilities / Accountabilities

• Drive day-to-day sales activities for new and used trucks in the Malaysian market, including prospecting, customer management (CM system), sales closure, and delivery.
• Support the VP in managing all truck sales businesses, from securing trade-ins to final sale and delivery – for both new and used trucks.
• Lead the Commercial Crew, coordinating with the sales team and market functions to secure key accounts, increase market share, and resolve customer issues.
• Collaborate with sales executives to expedite response times, delivery schedules, and minimize aged inventory.
• Ensure timely resolution of outstanding accounts receivable (AR) and prevent overdue payments.
• Adapt to evolving business needs and undertake additional duties as required.
• Comply with Volvo’s risk management protocols and training requirements for self and team.
• Support sales planning and contribute to core and functional team objectives.
• Build and maintain strong customer relationships, including strategic partnerships with key bodybuilders.
• Provide guidance and support to sales executives on sales-related matters.

Authority

• Adhere to Volvo Trucks International authorization policies and guidelines.

Key Interfaces

• Logistics Department
• Finance & Business Control Department
• Aftermarket Department
• Marketing Department
• Body Builders
• Customers

Key Targets and Results

• Achieve used truck sales volume targets.
• Meet targets for soft product sales.
• Maintain zero aged inventories
• Ensure consistent reporting of sales activities in the CM system.
• Attain Commercial Crew activity and success rate targets.
• Deliver high customer satisfaction in customer experience and technical support, both internally and externally.

Essential Educational and / or Training Qualifications and Certificates

• University degree or diploma in a relevant field.
• Formal training in leadership, communication, and people management.

Preferred Experience and Knowledge

• 5–10 years of sales experience in commercial vehicles.
• In-depth knowledge of Volvo products and competitor offerings.
• Strong understanding of local standards, regulations, and policies for vehicle homologation.

Necessary Technical / Functional / Language Skills

• Ability to advice customers and sales staff on Volvo products.
• Solid understanding of Volvo Group businesses.
• Proficiency in English (all documentation is in English).
• Customer Focus
• Decision Quality
• Values Differences
• Demonstrates Self-Awareness
• Action Oriented

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.