Sales Manager

KLK Hardwood Flooring Sdn. Bhd.; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading flooring manufacturer in Ipoh, Malaysia, is seeking a dedicated marketing professional to develop strategies and enhance market share. The role includes source new markets, managing customer relationships, and performing sales order processing. Ideal candidates will have a degree in marketing and 2-5 years of relevant experience, with strong sales and communication skills, particularly in English and Chinese. Benefits include growth opportunities and the requirement to travel frequently.

Qualifications

• 2-5 years of working experience in wood working industries or building construction material.
• Self-motivated team player with good interpersonal skills.
• Must possess own transport and be willing to travel.

Responsibilities

• Plan and develop marketing strategies.
• Source new and non-traditional markets.
• Control bad debt and improve credit control.
• Manage customer claims and complaints.
• Ensure effective sales order processing.
• Provide statistics and reports for management.
• Coordinate the sales team according to market needs.

Skills

Persuasive sales skills

Negotiating skills

Interpersonal skills

Communication skills (English)

Writing skills (Chinese)

Education

Degree in marketing/Business Studies/Administration/Management

Job description

To plan and develop marketing strategies that will help to open markets and enhance the business of company’s product lines.

To constantly source for new and non-traditional market to expand market share and to improve sales revenue.

To be responsible to control bad debt and improve the credit control.

To receive and provide ideas and feedback whenever necessary to our Management team, customer etc. to ensure best level of customer service and good quality products are provided.

To handle and manage the customer claims and complaints.

To ensure the effectiveness and efficient sales orders processing both for existing customers and new customers.

Constant travel to provide quality services and to gain customer trust and loyalty.

To strengthen the customer relationship with the company and report to Head of Sales.

To coordinate sales team according to market needs and to meet the monthly OTIF of the company at all time.

To provide statistics reports such as monthly sales report, gross profit margin, slow moving stock, trends analysis for the management and sales forecast report.

To provide sales budget / implementation and analysis reports of sales performance.

To have goal oriented and highly self-motivated for success, with a proven track record of achieving set goals.

To ensure key directions from the Management are followed through and accomplished to meet with the required sales targets.

To maintain or develop closer relationship with current customers and potential customers.

To prepare quotation, visit plan, and other related reports.

To undertake any other duties as assigned by superior from time to time when need arises.

Requirements:

Candidate must possess at least a degree in marketing/Business Studies/Administration/Management or equivalent.

Preferably had 2-5 years working experience in wood working industries or building construction material.

Persuasive sales and negotiating skills.

Results orientated, self-motivated team player with good interpersonal, communication skills and be able to work independently.

Approachable and be able to communication well with all levels within the organization.

Driven and enthusiastic towards achieving Sales targets.

Exceptional communication skills, both oral and written in English, coupled with excellent listening skills and a positive and energetic phone presence.

Writing and good communication skills in Chinese languages is an advantageous.

Possess own transport & must be willing to travel

KLK Hardwood Floor Sdn Bhd (KLKHF) is a wholly owned subsidiary of Kuala Lumpur-Kepong Berhad. BKB commenced production in 1994 with the factory located in Ipoh, Perak. The factory has a built-up area of more than 28,000 sqm and features some of the latest state-of-art engineered hardwood flooring technology from leading European wood machinery and equipment manufacturers.