Sales Executive

Swiss Connection Watches Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A luxury retail brand in Kuala Lumpur is seeking motivated sales associates to enhance client experiences in a boutique setting. Candidates should have at least 1 year of sales experience and strong communication skills, particularly in English and Mandarin. The role includes presenting luxury watches, building customer loyalty, and supporting store operations. This is a fantastic opportunity for those eager to grow in a respected luxury environment, offering a competitive salary with commissions and clear career progression.

Benefits

Competitive salary with attractive commissions

Career progression opportunities

Flexible working hours

Supportive workplace culture

Professional development opportunities

Qualifications

• Minimum 1 year of sales experience in retail or service.
• Proficient in English and Mandarin for effective communication.
• Experience with e-commerce or social media is an advantage.

Responsibilities

• Create a warm and polished experience for clients.
• Present luxury watches with confidence.
• Build long-term client loyalty.
• Meet individual and team sales goals.
• Maintain accurate client records.

Skills

Strong communication skills

Customer engagement

Sales experience

Positive mindset

Interest in watches

Job description

We’re expanding — and this is your opportunity to grow with us.

Swiss Connection Watches is looking for bright, motivated individuals to join our sales team. As we prepare for future expansion, we are adding new members who can contribute to a refined retail experience and build lasting client relationships. If you’re looking for a long-term career in luxury retail, this is a rare opening with strong upward potential.

About the Role

You’ll be part of an intimate, boutique setting where service, trust, and attention to detail define our client experience. Every day brings meaningful interactions with customers — many of whom are professionals and collectors between 30 and 55 years old.

Your responsibilities include:

• Creating a warm and polished experience for every client who visits the store
• Presenting our curated collection of Swiss luxury watches with confidence and clarity
• Building relationships and developing long-term client loyalty
• Meeting (and ideally surpassing) individual and team sales goals
• Maintaining accurate client records and follow-up communication
• Supporting daily store operations and inventory routines
• Staying informed on new releases, watch trends, and brand stories

Who We’re Looking For

We’re looking for someone who is personable, confident, and eager to grow in a respected luxury environment.

• Minimum 1 year of sales experience — retail or service roles considered an advantage
• Strong communication skills and the confidence to engage clients professionally
• A positive mindset and a respectful approach to colleagues and customers
• Genuine interest in watches and the willingness to learn quickly
• Adaptable, proactive, and comfortable in a fast-paced setting
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Experience with e-commerce or social media (Facebook, Instagram) is an advantage

If you enjoy meeting people, presenting beautiful products, and building trust through service, you’ll thrive here.

What We Offer

We believe in developing our team as we grow.

• Competitive salary with attractive commissions and performance bonuses
• Clear career progression as our company prepares for expansion
• Supportive, collaborative workplace culture
• More flexible hours than typical retail settings
• Opportunities for professional development and industry learning

About Us

Swiss Connection Watches is a modern luxury watch retailer built on trust, expertise, and constant improvement. Since 2012, we’ve grown into one of KL’s most recognised names in the secondary market — not by staying still, but by evolving.

We invest heavily in content, e-commerce, and digital platforms to create an experience that feels fresh, transparent, and genuinely useful. Clients and sellers see the difference in our detailed reviews, clear communication, and thoughtful systems.

We believe luxury should be personal, reliable, and forward-thinking — and we work every day to raise the standard in the secondary-watch space.

Explore our platforms and you’ll feel it immediately: a brand that takes its craft seriously and strives to do better, every single day.

If you’re excited to build a meaningful career in luxury retail and want to grow with a brand on the rise, we’d love to meet you.

Apply now and take the next step with Swiss Connection Watches.