Sales Executive

Mamami Shoppe (M) Sdn Bhd; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail company in Malaysia is seeking a professional focused on sales growth, account management, and operational coordination. The role involves achieving sales targets, maintaining key account relationships, ensuring product availability across outlets, and providing customer service. Ideal candidates should possess strong analytical skills and a knack for market execution. This position offers diverse responsibilities, including product development and compliance with company policies.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets.
• Maintain strong relationships with key accounts and handle negotiations.
• Ensure product availability and visibility in all outlets.
• Prepare weekly/monthly sales reports and track performance.
• Coordinate with various teams for stock replenishment and pricing.
• Support product development and market research.
• Ensure compliance with company policies and maintain records.
• Provide timely responses to customer inquiries and resolve issues.

Job description

Responsibilities

1. Sales & Revenue Growth
   • Achieve monthly, quarterly, and annual sales targets.
   • Develop and execute sales plans to increase product distribution and visibility.
   • Identify new business opportunities across retail channels (hypermarkets, supermarkets, convenience stores, pharmacies, wholesalers).
2. Account Management
   • Maintain strong relationships with key accounts, buyers, and store-level personnel.
   • Handle listing submissions, price negotiations, and trading term discussions.
   • Manage promotional planning, sell-in & sell-out performance, and in-store activation.
3. Market Execution
   • Ensure product availability, visibility, and planogram compliance in all outlets.
   • Monitor competitor pricing, promotions, and new product launches.
   • Conduct store visits to check stock levels, merchandising quality, and placement.
4. Reporting & Analysis
   • Prepare weekly/monthly sales reports and market insights.
   • Track sales performance, forecast demand, and monitor inventory levels.
   • Analyze consumer trends and recommend action plans.
5. Operational Coordination
   • Coordinate with marketing, logistics, and finance teams for stock replenishment, POSM deployment, and pricing accuracy.
   • Follow up on deliveries, order fulfilment, and resolve customer issues.
6. New Product Development & Launches
   • Support market research and consumer feedback collection.
   • Drive successful introductions of new SKUs in retail outlets.
   • Track launch performance and recommend improvements.
7. Compliance & Administration
   • Ensure compliance with company policies, credit terms, and trading agreements.
   • Maintain updated records of contracts, promotional forms, and account documentation.
8. Customer Service
   • Provide timely responses to customer inquiries and support.
   • Resolve on-ground issues such as out-of-stock (OOS) situations, pricing errors, or merchandising concerns.