Sales Executive

Agensi Pekerjaan Great Pyramid Sdn Bhd; George Town; On-site; MYR 150,000 - 200,000; Full time

Job summary

A wellness and aesthetic medicine provider in George Town is seeking a dedicated customer service representative to assist patients, explain procedures, and manage inquiries. The ideal candidate should have a diploma, experience in customer service, and strong communication skills. Flexibility in working hours is essential. This role involves maintaining patient confidentiality and ensuring a welcoming environment.

Qualifications

• Diploma in relevant field.
• Experience in customer service and sales.
• Flexibility for shift work, weekends, and public holidays.
• Reliable, dependable, and self-motivated individual.
• Strong written and verbal communication skills.

Responsibilities

• Welcome, receive, and escort patients to doctors.
• Consult and enroll patients for programs.
• Answer patient inquiries and transfer calls.
• Follow up with leads and convert into clients.
• Explain procedures clearly to patients.
• Maintain confidentiality of patients and staff.

Skills

Customer service experience

Sales experience

Good communication skills

Computer proficiency

Education

Minimum diploma or equivalent field

Tools

Microsoft Office suite

Job description

Our Client offers specialized education and training in wellness and aesthetic medicine. It aims to equip professionals with advanced skills in aesthetic procedures and health optimization practices.

Job Description:

• Welcome, receive and escort patients to doctors.
• Consult and enroll patients for the respective programs.
• Answer patient inquiries and transfer calls to direct departments.
• Systematically follow up with leads/enquiries and convert them into active clients.
• Explain the available procedures clearly to the patient.
• Maintain patient, visitor and staff confidentiality.

Requirements:

• Minimum diploma in or equivalent field.
• Experience in customer service & sales related fields.
• Able to work flexibly such as shift work, weekends and public holidays, and is reliable, dependable, enthusiastic and self‑motivated.
• Good communication skills - written and verbal.
• Good computer proficiency, especially in Microsoft Office suite.