Sales Coordinators

Xinyi Energy Smart (M) Sdn Bhd; Jasin; On-site; MYR 100,000 - 150,000; Full time

Job summary

An energy solutions company located in Jasin, Melaka is seeking a Sales Support Assistant to aid the sales team with daily tasks such as scheduling and report generation. The role includes processing customer orders and ensuring efficient customer relationship management. Ideal candidates should have an associate's degree or higher in a relevant field, along with strong communication and coordination skills. A background in sales or customer service is preferred, with proficiency in data analysis and office software. This position offers opportunities to develop sales strategies and implement practices for better workflow.

Qualifications

• Capacity to handle multiple tasks effectively.
• Prior experience in sales or customer service preferred.

Responsibilities

• Assist sales personnel with scheduling meetings and generating reports.
• Help sales team follow up with customers for timely responses.
• Receive and process customer orders accurately.
• Track orders and coordinate with logistics and finance departments.
• Maintain customer database and handle complaints.
• Collect and analyze sales data for management.

Skills

Excellent communication skills

Coordination skills

Proficient in data analysis

Familiar with office software like Excel

Education

Associate's degree or higher in Marketing, Business Administration, or related field

Job description

Xinyi Energy Smart (M) Sdn Bhd – Jasin, Melaka

Assist sales personnel with daily tasks such as scheduling meetings, preparing sales materials, and generating reports.

Help the sales team follow up with customers, ensuring timely responses to inquiries.

Order Processing

Receive and process customer orders, ensuring the accuracy of order information.

Track the progress of orders, coordinating with other departments (such as logistics and finance) to ensure timely delivery.

Customer Relationship Management

Maintain the customer database, updating customer information.

Assist in handling customer complaints and feedback, maintaining good customer relations.

Market and Sales Analysis

Collect and analyze sales data, prepare sales reports for management decision-making.

Assist in conducting market research, analyzing market trends, and monitoring competitors.

Coordinating Internal Processes

Coordinate the work of the sales department with other departments to ensure smooth workflow.

Assist in developing and implementing sales strategies and plans.

Qualifications

Educational Background

Associate's degree or higher, preferably in Marketing, Business Administration, or a related field.

Work Experience

Prior experience in sales or customer service is preferred.

Skills

Excellent communication and coordination skills, able to handle multiple tasks effectively.

Proficient in data analysis and familiar with office software such as Excel.