Sales Coordinator - C&E/ MICE

InterContinental Hotels Group; Kampung Cendana; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international hotel chain in Kuala Lumpur is seeking a candidate for a sales support role in hospitality. The successful applicant will assist in preparing documents, coordinating sales activities, and managing customer inquiries. The ideal candidate should have at least one year of experience in a related field and possess strong knowledge of local trends. This role offers an opportunity to contribute to hotel marketing strategies and promote business growth.

Qualifications

• Minimum of 1 year experience in hospitality, sales, marketing, or customer interactive field.
• Strong knowledge of local businesses and trends.
• Must speak local language(s).

Responsibilities

• Prepare all administration documents required by the Hotel sales team.
• Handle telephone and email enquiries promptly.
• Coordinate familiarizations and site inspections.

Skills

Hospitality experience

Sales skills

Customer interaction

Knowledge of business trends

Job description

• Prepare all administration documents required by the Hotel sales team
• Attend to telephone, email enquiries in a timely manner
• Co-ordinate all familiarizations and site inspections as required
• Attend to all sales department email and maintain a correspondence data base
• Maintain filing systems (manual and electronic)
• Maintenance and management of data base
• Assist with compilation of annual budgets, business plan and regular action plans
• Co-ordinate and maintain supply of corporate gifts and promotional items
• Assist with the preparation of new products and services
• Assist with the planning and development of promotional strategies and marketing plans for the hotel
• Work in line with business needs
• Assist with tender submissions
• Maintain stock control of printed collateral
• Update Business Rewards points for client on monthly basis
• Perform other duties as assigned.

What We Need From You

• Minimum of 1 year experience in a hospitality, sales, marketing, or customer interactive related field, or an equivalent
• Must speak local language(s).
• Strong knowledge of local businesses and business trends required.
• Must speak local language(s).