Sales Coordinator

Alumdunia Sdn Bhd; Serendah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company located in Serendah, Malaysia, is looking for a sales support coordinator. The role involves consolidating sales order requirements, maintaining records, and supporting sales representatives. Ideal candidates should have at least 2-3 years of experience, strong administrative skills, and proficiency in Microsoft Office. Proficiency in Mandarin and English is needed to communicate effectively with customers and headquarters. This position requires multitasking abilities and effective communication skills.

Qualifications

• Minimum 2-3 years experience in a sales support or coordination role, preferably in manufacturing.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in creating detailed reports and presentations.

Responsibilities

• Consolidate sales order requirements, oversee order placement, shipment tracking.
• Maintain sales records, coordinate with production and logistics.
• Monitor accounts receivable, follow up on payment collections.

Skills

Good communication skills

Strong administrative and organization skills

Ability to multitask and prioritize

Proficient in Microsoft Office

Proficient in Mandarin

Education

Minimum SPM, Diploma or Bachelor's degree qualification

Job description

Key Responsibilities

• 1. Consolidate sales order requirements, oversee order placement, shipment tracking, and handle customer returns or exchanges.
• 2. Maintain sales records, coordinate with production and logistics based on order specifications, and ensure timely delivery by providing regular updates to the sales team. Reconcile accounts with the finance department monthly and complete documentation and payment entries as per financial guidelines.
• 3. Monitor accounts receivable, follow up on payment collections to ensure timely settlement, and issue tiered alerts for overdue payments based on delinquency status.
• 4. Assist sales representatives in creating and regularly updating customer information profiles.
• 5. Compile and analyze weekly and monthly sales order summaries and prepare detailed reports on monthly sales performance.
• 6. Organize and archive the sales department's customer directory and manage all sales-related documentation systematically.
• 7. Perform other duties as assigned by supervisors.

Requirements

• Minimum SPM, Diploma or bachelor's degree qualification.
• Minimum 2-3 years of experience in a sales support or coordination role, preferably in the manufacturing industry.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• Good communication skills to liaise effectively with colleagues, customers and suppliers.
• Strong administrative and organization skills; Ability to multitask and prioritize effectively.
• Proficient in Microsoft Office. Ability to create detailed reports and presentations.
• Proficient in Mandarin and English-speaking candidates for communication with Mandarin-speaking customers and Headquarters.