Sales Coordinator

IKA Works (Asia) Sdn Bhd; Rawang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Rawang is looking for a Sales Support Executive to assist with indoor sales processes. The ideal candidate should have 2-5 years of experience in sales support or customer service, be fluent in English and Malay, and possess basic knowledge of MS Excel and SAP. Responsibilities include managing customer inquiries, handling invoicing, and ensuring smooth order delivery. Fresh graduates are encouraged to apply. This role offers a dynamic work environment and opportunities for career growth.

Qualifications

• 2 - 5 years experience in indoor sales support or customer service support.
• Fresh graduates are encouraged to apply.

Responsibilities

• Handle indoor sales support work such as issuing invoices and managing customer payment.
• Manage order delivery process and liaise with internal and external parties.
• Attend to incoming calls, emails, and messages from customers.
• Maintain filing system for project and sales record files.
• Undertake any ad hoc assignments assigned by the superior.

Skills

Fluent in English

Fluent in Malay

Ability to prioritize

Ability to organize

Ability to work under pressure

Tools

MS Excel

SAP system knowledge

Job description

IKA Works (Asia) Sdn Bhd – Rawang, Selangor

2 - 5 years experience in indoor sales support or customer service support

Fluent in English and Malay language

Basic knowledge in MS Excel

Knowledge in SAP system

Ability to prioritize, organize and work under pressure

Fresh graduates are encouraged to apply

Tasks:

Handle indoor sales support work, such as issue invoice, manage customer payment, prepare LC & shipping documents, arrange insurance for goods, arrange shipment etc

Manage order delivery process, liaise with internal and external parties to ensure the smooth delivery to customers

Attend to incoming calls, emails, messages from customer in the absence of sales representative or sales logistics manager, answer customer's inquiries

Maintain filling system to ensure all projects/ sales record files are filling proper & orderly

Undertake any ad hoc assignments assigned by the superior