Responsibilities
- Ensure the customer’s complaint / requirement and essential information are forwarded to relevant areas for effective corrective and preventive action. Provide timely replies to customers regarding counter‑measures.
- Provide and monitor all purchases of finished products and raw materials to meet customer requirement. Prepare purchase orders for suppliers upon receipt of material requisition forms, and liaise with suppliers/forwarders on delivery dates.
- Identify and source new products and raw materials from suppliers to satisfy customer requirements.
- Update and compile all supplier information consistently.
- Liaise with customers on delivery schedules and coordinate delivery planning with the Store Section and Production Department. Monitor production to ensure quantity and delivery schedules meet customer requirements.
- Provide and monitor billing of trade.
- Ensure sales orders are updated in the SQL system. Check inventory and place IPO to the Production Department.
- Send shipment requests via email/phone to the Store Section for packing list, provide shipping documents, and arrange forwards to collect cargo post‑receiving the packing list.
- Provide tax invoices and complete the tooling order status form upon receipt of a tooling order from Senior Sales Engineer / Sales Engineer.
Requirements
- Fresh graduates are encouraged to apply.
- Minimum of SPM certificate or equivalent.
Preferred / Added Advantage
- Three (3) years of working experience in a sales / purchasing department.
- Knowledge of SQL Accounting software.
- Fluency in Mandarin is preferred as the role requires interaction with Mandarin‑speaking clients.
About San Teh Rubber Industry (M) Sdn Bhd
San Teh Rubber Industry (M) Sdn Bhd is a premier manufacturer of silicone rubber keypads, high‑precision rubber components, and metal dome membrane switches located in Malaysia. With over 22 years of experience, the company has evolved from a home‑grown manufacturer into a world‑class supplier with an established presence in the USA, Europe, and Japan. The company is ISO 9001:2015 and IATF 16949:2016 certified, ensuring high quality and consistent delivery of products that meet all relevant standards. Continuous investment in research and development and a focus on customer service have helped San Teh deliver excellence beyond customer expectations.