Sales Consultant (SC)

Al-Ikhsan Sports Sdn Bhd (Retail); Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading sports retailer in Kuala Lumpur seeks a customer-focused sales associate. You will assist customers with product selection, achieve sales targets, and maintain product knowledge across footwear, apparel, and equipment categories. The ideal candidate has retail experience, strong communication skills, and a passion for sports. This role offers a competitive salary, commission opportunities, and a supportive team environment.

Benefits

Competitive salary and commission/incentive scheme

Staff purchase discounts

Opportunities for training and career growth

Supportive and energetic team environment

Qualifications

• Previous retail or sales experience preferred, sports retail experience is an advantage.
• Passion for sports, fitness, and customer service is essential.
• Willing to work on weekends, public holidays, and in shifts.

Responsibilities

• Greet and assist customers with product selection based on their needs.
• Achieve individual and store sales targets through proactive selling.
• Maintain product knowledge across all categories.
• Ensure merchandise is well-presented and adequately stocked.
• Handle cash transactions accurately.
• Participate in stock management and inventory counts.
• Maintain store cleanliness and tidiness.
• Provide feedback on customer trends for improvement.

Skills

Strong communication skills

Interpersonal skills

Sales skills

Positive attitude

Team player

Education

Minimum SPM qualification or equivalent

Job description

Greet and assist customers with product selection based on their needs and preferences.

Achieve individual and store sales targets through proactive selling and upselling.

Maintain product knowledge across all categories (footwear, apparel, and equipment).

Ensure merchandise is well-presented, properly tagged, and adequately stocked.

Handle cash transactions accurately and efficiently.

Participate in stock management, replenishment, and inventory counts.

Maintain the cleanliness and tidiness of the store in accordance with company standards.

Provide feedback on customer trends and suggestions for improvement.

Uphold the brand image and deliver a consistent customer experience aligned with AL-IKHSAN SPORTS values.

Requirements:

Minimum SPM qualification or equivalent.

Previous retail or sales experience preferred (sports retail experience is an advantage).

Strong communication and interpersonal skills.

Passionate about sports, fitness, and customer service.

Positive attitude, team player, and results-driven.

Willing to work on weekends, public holidays, and rotational shifts.

What We Offer:

Competitive salary and commission/incentive scheme.

Staff purchase discounts on sports merchandise.

Opportunities for training and career growth within Malaysia’s top sports retailer.

Supportive and energetic team environment.