Sales Consultant PFi

RHB Banking Group; Kedah; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading banking institution in Malaysia seeks a motivated sales professional to promote Personal Financing Islamic products. The ideal candidate will have a Bachelor’s degree and at least one year of relevant experience in sales and customer service. Responsibilities include achieving sales targets, ensuring high customer satisfaction, and maintaining compliance with bank policies. Strong interpersonal and negotiation skills are essential for success in this role.

Qualifications

• 1 year of experience in sales and customer service related field.
• Highly motivated, self-initiated, and able to work with minimal supervision.
• Good communication skills and basic understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of Personal Financing Islamic products.
• Achieve individual sales targets and contribute to overall Group targets.
• Ensure high standard of customer experience and compliance with Bank policies.
• Maintain the physical sales center in line with quality and standards.

Skills

Sales experience

Negotiation skills

Interpersonal skills

Customer service

Motivation and drive

Education

Bachelor Degree - Any related field(s)

Job description

Primary Objective

• Solicit and promote sales of Personal Financing Islamic (PFi) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PFi products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills