Sales Consultant PF - Perak

RHB Banking Group; Perak; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading banking institution is seeking a motivated individual to drive sales of Personal Financing products in Perak, Malaysia. The role requires delivering excellent customer service while ensuring compliance with banking standards. Candidates should have a Bachelor's degree, sales experience, and strong sales skills. This position offers a dynamic environment with opportunities for growth.

Qualifications

• 1 year of experience in sales and customer service related field.
• Highly motivated, winning attitude, self-initiated.
• Ability to relate and connect to local community.

Responsibilities

• Solicit and promote sales of Personal Financing products.
• Ensure high standard of customer experience.
• Ensure compliance to the policies set by the Bank.

Skills

Strong selling and negotiation skills

Strong interpersonal skills

Good communication skills

Basic understanding of finance and banking products

Basic computer skills

Education

Bachelor Degree - Any related field(s)

Job description

Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver superior customer experience

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute toward the achievement of Group targets
• Prepare and pro‑actively execute sales plans for prospective customers, using internal marketing as well as self‑generated leads
• Set appointments, carry‑out sales call visits where necessary, prospecting and early engagement with new‑to‑bank customers
• Cross selling of other retail banking products such as ASB, PF‑i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills