Sales Consultant, PF-i

RHB Bank; Kuantan; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a dedicated sales professional to promote Personal Financing-i (PF-i) products and ensure exceptional customer service. The ideal candidate will have a Bachelor's degree and at least one year of related sales experience. Responsibilities include achieving sales targets, preparing sales plans, and ensuring compliance with banking policies. Candidates should possess strong selling and negotiation skills, along with the ability to engage effectively with customers.

Qualifications

• 1 year of experience in sales and customer service related field.
• Comfortable with engaging people, prefers doing sales.
• Basic understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards achievement of Group targets.
• Prepare and execute sales plans for prospective customers.

Skills

Strong selling and negotiation skills

Interpersonal skills

Customer service orientation

Education

Bachelor Degree - Any related field(s)

Job description

Overview

• Solicit and promote sales of Personal Financing-i (PF-i) products to achieve business KPIs

Key Responsibilities

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service orientated
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products
• Basic computer skills