Sales Consultant, PF

RHB Banking Group; Pahang; On-site; MYR 30,000 - 42,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a motivated Sales Executive to promote Personal Financing products. The ideal candidate should possess a Bachelor's degree and at least 1 year of experience in sales. You will ensure a superior customer experience while achieving sales targets. Strong negotiation and interpersonal skills are essential. Benefits include a dynamic working environment focused on results.

Qualifications

• 1 year of experience in sales and customer service related field.
• Comfortable with engaging people and responsible for delivering results.
• Basic understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of Personal Financing products to achieve KPIs.
• Deliver superior customer experience.
• Prepare and execute sales plans for prospective customers.

Skills

Strong selling and negotiation skills

Customer service orientation

Interpersonal skills

Communication skills

Education

Bachelor Degree - Any related field(s)

Job description

Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit Cards, Deposits etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills