Sales Consultant Personal Financing - Kuching, Sarawak

RHB Banking Group; Kuching; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading banking institution in Kuching, Malaysia is seeking an Sales Executive to promote Personal Financing products. You will be responsible for achieving sales targets and ensuring high-quality customer service. Candidates should hold a relevant Bachelor's Degree and have sales experience. Strong interpersonal and communication skills are a must. This role offers a chance to work in a dynamic team environment.

Qualifications

• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.

Responsibilities

• Solicit and promote sales of Personal Financing products to achieve business KPIs.
• Ensure high standard of customer experience in line with the quality and standards set by the Bank.
• Ensure compliance to the policies and procedures set by the Bank.

Skills

Strong selling and negotiation skills

Strong interpersonal skills

Good communication skills

Basic understanding of finance and banking products

Basic computer skills

Education

Bachelor Degree - Any related field(s)

Job description

Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit Cards, Deposits etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills