Sales Consultant Personal Financing - Jalan Chain Ferry Prai Branch

RHB Banking Group; Butterworth; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading bank in Malaysia is looking for a sales professional to solicit and promote Personal Financing products. Responsibilities include achieving sales targets, delivering excellent customer service, and ensuring compliance with bank policies. The ideal candidate should have a Bachelor's degree and 1 year of sales experience, along with a strong motivation to succeed. This position offers a dynamic work environment.

Qualifications

• 1 year of experience in sales and customer service related field.
• Highly motivated, winning attitude, and success driven.
• Comfortable engaging people and taking personal responsibility.

Responsibilities

• Solicit and promote sales of Personal Financing products.
• Deliver superior customer experience.
• Ensure compliance with bank policies and procedures.

Skills

Sales skills

Customer service

Motivation and self-initiation

Education

Bachelor Degree - Any related field(s)

Job description

Primary Objective:

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities:

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry‑out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Highly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results