Sales Consultant

Carsome; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive sales company is seeking a CARSOME Consultant to enhance the car-buying experience. The successful candidate will work in a high-energy sales environment, utilizing social media to generate leads and engage customers. Responsibilities include guiding customers through their purchasing journey, from inquiries to financing applications. Relevant sales and customer service experience is preferred. Join us to help customers find the right vehicle that meets their needs and expectations.

Qualifications

• Experience in sales and customer service in retail or automotive.
• Familiarity with social media platforms for generating leads.
• Ability to engage with customers and understand their needs.

Responsibilities

• Work in a high-energy sales environment with a focus on teamwork.
• Host live streams to showcase cars and engage with customers.
• Assist walk-in and online customers with inquiries.
• Guide customers through the vehicle purchasing process.
• Complete all relevant records for seamless transactions.

Skills

Sales experience

Customer service experience

Social media proficiency

Active listening

Job description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

Able to work in a high energy sales environment where you will work as a team to meet goals.

Proficiency in using multiple social media platforms to generate leads and promote our product. This includes hosting live streams to showcase cars, engage with potential customers, and drive sales through interactive promotions.

Attend to walk-in and website customers inquiry.

Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.

Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.

Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

Sales and customer service experience, in an area such as retail, automotive, airline industry is preferred.

Good listening skills and a strong customer focus.