Sales & Business Development Manager, Food - APAC Region

Balchem; Kapar; Remote; MYR 294,000 - 421,000; Full time

Job summary

A leading specialty ingredients company is seeking a Sales Manager for the APAC region. This role involves executing the commercial strategy and managing sales efforts across key sectors like bakery and confectionery. The ideal candidate has over 10 years of direct sales experience and is fluent in English. Experience in Asian markets is essential. The role requires extensive travel within the region.

Qualifications

• Minimum 10 years of direct sales experience with distributors.
• Fluent in English, both written and verbal.
• Experience in Asian markets is required.

Responsibilities

• Develop sales strategies and budgets for territory.
• Manage distribution strategy and expand key accounts.
• Investigate customer complaints and ensure prompt solutions.

Skills

Direct sales experience

Customer relations skills

Presentation skills

Knowledge of baking, meat, and confectionery

Strategic planning

Organizational skills

Education

Bachelor’s degree

MBA

Tools

MS Office

Salesforce.com

Job description

Overview

Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet. Balchem operates with headquarters in Montvale, NY and a broad network of sales offices, manufacturing sites, and R&D centers located primarily in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ – BCPC) with annual revenues over $950 million and a market cap exceeding $5.0 billion. The company comprises three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide engaged in diverse activities, committed to global market leadership. For more information, visit Balchem's website.

Position Summary

This position carries the dual responsibility of spearheading the execution of the commercial strategy to support the overarching business plan for APAC while leading sales and market development efforts within the designated territory. The incumbent will manage the current strategy and continuously challenge and improve the comprehensive sales strategy tailored to the assigned territory, focusing on opportunities within key bakery, meat and confectionery accounts. The role includes identifying growth segments essential for achieving sales targets. The incumbent will actively engage and collaborate with cross-functional team members regionally and globally to effectively execute the Encapsulates food strategy and achieve growth objectives. They will foster positive interaction and collaboration with other key leaders within the business unit and Balchem HNH to ensure alignment in executing the Encapsulates strategy and delivering growth objectives. Ideal candidate must be fluent in English and will reside in Malaysia, Singapore, Thailand or the Philippines. Other countries may be considered.

Essential Functions

• Develops sales strategies and budgets for territory and assigned accounts. Regularly reviews and provides status reports on progress against sales targets.
• Manages and expands distribution strategy and budgets for distributors.
• Key decision maker on products for promotion and customers served through the distribution channel.
• Coordinates efforts between distributors and internal business resources to ensure effective sales service, customer relations, and fulfillment of promotional and administrative needs.
• Responds to distributors inquiries for samples, technical data, and support.
• Plans, schedules, and makes regular calls to direct accounts; arranges meetings for various company professionals to provide multi-level support and relationships; communicates results of calls via timely call reports via Salesforce.com.
• Communicates and maintains accurate forecasts for product usage.
• Investigates customer complaints and assures prompt, effective solutions.
• Obtains and reports marketing data for successful achievement of business objectives and strategies; monitors trends and market penetration; recommends course of action to further growth in the territory and prevent loss of existing business.
• Routine interaction and follow-up with marketing, product development, customer service, finance staff, and company executives.
• Daily contact with distributors, direct accounts, and monitoring of competitive activity.
• Independently identifies distributor needs and works closely with marketing, product development, business unit, and other staff to deliver marketable products in concert with their needs.
• Must comply with all policies and procedures of the corporation.
• Performs other duties as required.

Requirements

• Bachelor’s degree or equivalent working experience required; technical degree and MBA are preferred.
• Have at least one or more in-depth application skills in baking, meat and confectionery.
• Applicants should possess a minimum of 10 years of direct sales experience, coupled with managing distributors. Preference will be given to candidates with a strong background in developing distribution strategies and/or product line management within the ingredient industry.
• Must have previous experience in working with an international organization.
• Must have experience in working with and in various Asian markets.
• Must have polished customer relations and sales & presentation skills.
• Ability to balance distribution management with direct sales responsibilities.
• Excellent follow-up, strategy and organizational skills.
• Fluent in English in both written and verbal communication as well as proficient in MS Office.
• Previous positive experience in working remotely and skilled in self-motivation.
• Ability to travel extensively within the region and beyond (approximately 50%).

Balchem is committed to a workplace culture that values diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.