Sales Associate (Junior/Senior/Supervisor)

Christian Dior Couture; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury brand in Kuala Lumpur is seeking a retail associate to engage with customers and achieve sales targets. The ideal candidate has experience in the retail or luxury industry and is passionate about fashion. You'll provide excellent service and support various store operations. This position encourages fresh graduates who are energetic and customer-oriented. Appear professionally groomed and have good spoken English skills.

Qualifications

• Minimum 1 year of working experience in retail/luxury industry.
• Fresh graduates are encouraged to apply.
• Passionate about fashion and luxury retail industry.

Responsibilities

• Provide a warm welcome to customers as a Dior Ambassador.
• Achieve sales targets by embodying the Dior selling ceremony.
• Build relationships with customers and develop customer profiles.
• Provide excellent after-sale service including follow-up calls.
• Support store operations, cash and stock management.

Skills

Good spoken English

Customer-oriented

Pleasant grooming

Job description

Position

Who are we looking for?

• Minimum 1 year of working experience in retail/luxury industry.
• Fresh graduates are encouraged to apply.
• Pleasant and good grooming skills.
• Passionate about fashion and luxury retail industry.
• Customer‑oriented and enjoy interacting with customers.
• Self‑starter, vibrant, positive energy and go‑getter.
• Good spoken English; ability to converse in other languages will be an added advantage.

Job responsibilities

• As Dior Ambassador, providing a warm welcome to customers like a host.
• Challenge‑oriented; enthusiastic about achieving sales targets by embodying the Dior selling ceremony.
• Customer development and engagement: building relationships with customers and developing customer profiles.
• Provide excellent after‑sale service, e.g., follow‑up calls to customers; repair, leather spa, etc., to optimise every selling opportunity.
• Pillar for teamwork at boutique: supporting store operations, security procedures, cash and stock management, visual merchandising and display guidelines.