Sales Associate, Coach (Sunway)

COACH South East Asia; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading luxury brand in Subang Jaya is seeking individuals passionate about retail to help achieve store goals in sales and service. You will deliver exceptional client service, build relationships, and work collaboratively with your team. Ideal candidates possess strong communication skills and flexibility in scheduling. Join a brand that values your development and commitment.

Qualifications

• Passionate about retail and the service industry.
• Comfortable with flexible work schedule including nights and weekends.
• Strong client service and communication abilities.

Responsibilities

• Achieve store sales and productivity goals.
• Build long-term relationships with clients.
• Encourage team performance and productivity.

Skills

Client service

Communication skills

Retail experience

Job description

Primary Purpose

You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Coach to the consumer, act as an ambassador of the brand, and ensure customer needs are consistently exceeded.

Responsibilities

• Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
• Tailor approach to different customers by reading cues
• Build long‑term relationships with clients, such as loyalty program (Clienteling)
• Serves all to the Coach approach standards and maintains an energetic presence and high level of enthusiasm on the sales floor
• Participates as a team member and encourages the team to meet and exceed performance standards
• Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information

Qualifications

• Individuals passionate about retail and the service industry are welcome to apply
• Individuals with retail experience may be considered for a senior position
• Excellent client service and communication skills
• Comfortable with a flexible work schedule to meet the needs of the business, including nights, weekends and holidays

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.