Sales Associate (Bandar Kulai)

COURTS MALAYSIA; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Sepang is looking for a customer service representative to greet customers, assist in product selection, and manage sales transactions. Candidates should have a minimum of SPM or equivalent and preferably one year of retail experience. Strong communication and product knowledge are essential. The position offers benefits including annual leave and EPF.

Benefits

Annual Leave

EPF

SOCSO

Qualifications

• Preferably 1 year working experience in retail.
• Basic understanding of customer service and sales principles.
• Good product knowledge and basic administration skills.

Responsibilities

• Greet and assist customers in the retail store.
• Provide information about products and services.
• Manage point-of-sale processes and stock.

Skills

Customer service skills

Communication skills

Basic product knowledge

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Job Responsibility

• Welcome and greet customers to the retail store.
• Portray good image and service of Courts Malaysia.
• Ascertain the customers’ needs and wants.
• Help the customer by recommending, selecting and finding the right product within the store.
• Ability to accurately describe the product features and benefits.
• Ability to comprehensively answer any customer queries regarding the store, its products or services.
• Ability to provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
• Promote Extended Warranty, sales attachments, Home Club membership and services to customers.
• Ability to provide information regarding financing all leasing of products.
• Ability to manage point-of-sale processes including receiving cash sales payment.
• Maintain knowledge of any changes in pricing of goods or services.
• Responsible for departmental stock.
• Ability to undertake stock count.
• Ability to record out of stock items.
• Push for sales attachments and services.
• Maintain the cleanliness and tidiness of the store.
• Ability to undertake stock counts and keys in Desknet Neo.
• Ability to record in/out of stock items.
• Ability to provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
• Maintain knowledge of any changes in pricing of goods or services.
• Maintain the cleanliness and tidiness of the store.

Job Requirements

• Preferably Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 1 year working experience.
• Basic understanding of customer service and processes, understanding of basic sales principles.
• Good product knowledge & basic administration skills.
• Basic retail experience and good communication skills.

Job Benefits

• Annual Leave
• EPF
• SOCSO