Sales Assistant - Non-Halal (Food Bayana, Penang)

Trendcell; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading grocery retailer in Penang, Malaysia is looking for a team member to assist in daily operations, particularly in meat preparation. Responsibilities include maintaining hygiene standards, inspecting deliveries, and providing excellent customer service. Candidates need basic communication skills in Bahasa Malaysia and English, and should be customer satisfaction oriented. This role requires the ability to work independently and efficiently in a busy environment.

Qualifications

• Required language(s): Bahasa Malaysia and English.
• Able to work independently with minimum supervision.

Responsibilities

• Wrap, weight, label and price a variety of cuts of meat efficiently.
• Receive and inspect deliveries to ensure highest quality standards.
• Maintain hygiene of the storage area and equipment according to SOP.

Skills

Basic communication skills

Interpersonal skills

Customer satisfaction oriented

Job description

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

Our Vision

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission

• Provide a diverse variety of High Quality and Fresh Produce
• Ensure customers have the Best Shopping Experience
• To grow the business through successful Collaboration and Partnerships
• Practice the Values of Jaya Grocer every single day

Our Values

These Values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!

Get to know the role

To assist with the day-to-day activities relating to the department operation. Maintain outstanding department condition with fully fresh stocked and visual merchandizing standards. Provide basic customer services by understanding customers’ inquiries.

Key Responsibilities

• Wrap, weight, label and price a variety of cuts of meat for on-demand selections by customers in an efficient manner that keeps customers satisfied.
• Receive and inspect deliveries of meat to ensure that they adhere to the highest quality standards and are not expired.
• Maintain and clean the meat preparation counter to reduce the risk of food contamination and adhere to food safety guidelines.
• Maintain hygiene of the storage area, selling floor and entire department as well as equipment (machine and utensils) according to the company SOP.
• Daily monitor correct temperature of the refrigerator and update the temperature sheet by daily basis.
• Ensure FIFO (First In First Out) & FEFO (First Expiry First Out) practice in cold room and normal chiller display through daily inspection on the expiry dates and freshness of the products.
• Perform daily check on price change report to ensure every product with correct price and description.
• Ensure the correct information on POP cards and display according to company standard and government requirements.
• Provide feedback regard stock movement and propose stock ordering to superior.
• Always provide good services to the customers.
• Assist and support all sales, marketing and promotional activities.
• Perform any other duties in general operational functions and ad-hoc assignments.

You should have

• Required language(s): Bahasa Malaysia and English
• Basic communication skills and interpersonal skills
• Customer satisfaction oriented
• Able to work independently with minimum supervision