Sales Assistant-cum-Cashier (Semenyih)

Irkaz Holdings; Semenyih; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Selangor, Malaysia is seeking friendly and responsible individuals for customer assistance roles. Responsibilities include helping customers with their shopping, handling payment transactions, and maintaining store cleanliness. Applicants should have at least an SPM or equivalent and be able to communicate in Bahasa Malaysia and basic English. This position requires willingness to work on shifts and holidays. Experience in retail is advantageous.

Qualifications

• Excellent customer service skills with a friendly demeanor.
• Ability to communicate in Bahasa Malaysia and basic English.
• Experience in retail or cashiering is a plus.

Responsibilities

• Greet and assist customers professionally.
• Handle payment transactions accurately.
• Maintain cleanliness and organization of the store.
• Support inventory tasks as required.

Skills

Customer service skills

Communication skills

Team collaboration

Education

SPM or equivalent

Job description

This role involves assisting customers with their shopping needs, ensuring excellent customer service, handling payment transactions, and maintaining store cleanliness and stock levels. You will also support inventory tasks and follow company policies on safety and cash handling. Must friendly, responsible, and customer-oriented, with good communication skills and the ability to work both independently and in a team.

KEY DUTIES & RESPONSIBILITIES

• Greet and assist customers in a friendly and professional manner.
• Support customers in selecting products, answering inquiries, and making recommendations.
• Handle payment transactions (cash, credit/debit card, e-wallet) accurately and efficiently.
• Issue receipts, process returns or exchanges in line with company policy.
• Replenish stock on shelves and ensure the store is tidy and well-organized.
• Assist in basic inventory tasks such as stock counting or reporting stock shortages.
• Ensure all products are correctly priced and labeled.
• Follow safety procedures, cash handling policies, and company regulations.
• Perform other duties as assigned by the supervisor or management.

Requirements

• MinimumSPMor equivalent (fresh graduates are welcome).
• Able to communicate in Bahasa Malaysia and basic English.
• Willing to work on shift schedules, weekends, and public holidays.
• Honest, responsible, and friendly personality.
• Experience in retail or cashiering is an advantage.

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