Sales and Operations Assistant (European Company – Startup – Pharmatech)

Jobstreet Malaysia; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A rapidly expanding European Pharmatech startup in Malaysia is looking for a proactive Sales and Operations Assistant. You will support commercial and operational activities while ensuring a seamless customer experience. Ideal candidates will have strong English skills, at least 2 years of experience in sales support, and be comfortable in a fast-paced startup. The role offers market-aligned compensation and opportunities for significant growth in a supportive team culture.

Benefits

Market‑aligned compensation

Growth opportunities

Supportive team culture

Qualifications

• At least 2 years of experience in sales support, operations, or administrative roles.
• Experience with CRM systems (Salesforce, HubSpot, or NetSuite required).
• Comfortable in a small, fast‑moving start‑up where versatility is key.

Responsibilities

• Prepare and send quotations, proposals, and sales orders.
• Maintain and update customer records and sales pipelines in CRM systems.
• Qualify incoming leads and support follow‑up activities.

Skills

Strong command of English

CRM systems proficiency

Organizational skills

Communication abilities

Education

Bachelor's degree in Business, Operations, Sales, or related fields

Tools

Salesforce

NetSuite

Job description

Sales and Operations Assistant (European Company – Startup – Pharmatech)

Our client is a European Pharmatech startup expanding rapidly across Asia-Pacific. Their APAC office in Malaysia is powered by a small, dynamic, and very close-knit team. They work hard, support each other, and genuinely enjoy what they do. It’s a team that combines commitment with fun. They celebrate wins together, face challenges together, and maintain a positive, energetic atmosphere every day.

The Role

They are looking for a proactive and detail-oriented Sales and Operations Assistant to support both commercial and operational activities. You will collaborate closely with the Managing Director and the APAC team to ensure a seamless customer experience from inquiry to delivery.

This role suits someone who loves being part of a bonded team, enjoys variety, and thrives in a fast‑paced start‑up environment where everyone contributes and everyone matters.

What You’ll Do

• Prepare and send quotations, proposals, and sales orders.
• Maintain and update customer records and sales pipelines in CRM systems (Salesforce, NetSuite).
• Qualify incoming leads and support follow‑up activities.
• Track sales orders, delivery schedules, and invoicing.
• Support reporting, forecasting, and pipeline visibility.

Operations Support

• Provide daily administrative and operational support.
• Coordinate order fulfilment, shipment arrangements, and documentation.
• Monitor stock levels and assist with replenishment.
• Ensure compliance with internal processes and guidelines.
• Support after‑sales coordination and customer communication.
• Manage office supplies, vendors, and general administrative tasks.

What You Bring

• Strong command of English; Mandarin or Bahasa Malaysia is a plus.
• Bachelor’s degree in Business, Operations, Sales, or related fields.
• At least 2 years of experience in sales support, operations, or administrative roles.
• Comfortable in a small, fast‑moving start‑up where versatility is key.
• Experience with CRM systems (Salesforce, HubSpot, or NetSuite required).
• A proactive, positive, and hands‑on mindset.
• Strong organizational skills, attention to detail, and communication abilities.
• Enjoys working in a fun, supportive, and committed team environment.

Why Join

• Market‑aligned compensation.
• Close collaboration with senior leadership.
• Significant growth opportunities as the APAC team scales.
• Exposure to multiple business functions and real operational ownership.
• A dynamic, united, and joyful team culture where work is meaningful and enjoyable.