Sales Admin Executive

Super Cooling & Electrical; Port Klang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local electrical services company in Port Klang is seeking a sales support professional to manage communications, data entry, and administrative tasks within the sales department. Candidates should be proficient in Microsoft Excel and have knowledge of CRM systems like HubSpot or Salesforce. Excellent verbal communication and attention to detail are critical for success in handling customer interactions and coordinating with other departments. This role offers a yearly bonus, medical claims, and various company benefits.

Benefits

Yearly Bonus

EPF/SOCSO

Medical Claim

Company Trip

Festival Celebration

Qualifications

• Proficiency in Microsoft Office Suite, particularly Excel for data analysis and spreadsheets.
• Knowledge of CRM systems like HubSpot or Salesforce is crucial for managing leads and customer data.
• Familiarity with order processing systems is often required.
• Excellent verbal and written communication skills are vital.
• Strong organizational skills to manage multiple tasks and prioritize.
• Attention to detail for accurate data entry and report preparation.
• Strong interpersonal and customer service skills are needed.

Responsibilities

• Liaise with other departments to coordinate deliveries and manage inventory.
• Input data into spreadsheets and CRM systems ensuring accuracy.
• Handle general administrative duties for the sales department.

Skills

Proficiency in Microsoft Office Suite (Excel)

Knowledge of CRM systems (HubSpot, Salesforce)

Familiarity with order processing systems

Excellent communication skills

Strong organizational skills

Attention to detail

Customer service skills

Problem-solving abilities

Teamwork skills

Job description

Requirements

• Technical Skills
  • Proficiency in the Microsoft Office Suite, particularly Excel for data analysis and spreadsheets, is essential.
• CRM Software
  • Knowledge of Customer Relationship Management (CRM) systems, such as HubSpot or Salesforce, is crucial for managing leads, contacts, and customer data.
• Order Processing Systems
  • Familiarity with systems for accurately entering and tracking customer orders, invoices, and shipping details is often required.
• Soft Skills
  • Communication – Excellent verbal and written communication skills are vital for interacting with customers and sales teams.
  • Organization & Time Management – The ability to manage multiple tasks, prioritize workload, and meet deadlines is fundamental.
  • Attention to Detail – Crucial for accurate data entry, report preparation, and preventing errors in sales-related activities.
  • Customer Service – Strong interpersonal and customer service skills are needed to handle inquiries, complaints, and build positive customer relationships.
  • Problem-Solving – The ability to identify issues and find effective solutions is a valuable asset.
  • Teamwork – A collaborative spirit is important, as the role involves supporting the sales team and working effectively with colleagues in other departments.

Responsibilities

• Coordination – Liaise with other departments, such as shipping and marketing, to coordinate deliveries, manage inventory, and ensure efficient communication.
• Data Management – Input data into spreadsheets and CRM systems, ensuring the accuracy and availability of information for the sales team.
• Administrative Tasks – Handle general administrative duties to support the sales department, including preparing documents, scheduling, and managing correspondence.

Benefits

• Yearly Bonus
• EPF/SOCSO
• Medical Claim
• Company Trip
• Festival Celebration