Sales Admin & Customer Service Coordinator

Kuala Lumpur Fried Chicken; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular food chain in Selangor is looking for an Administrative Assistant to handle daily tasks in the Sales Department. Responsibilities include managing customer enquiries, providing excellent service, coordinating deliveries, and supporting the sales team. Applicants should be SPM graduates with strong organizational skills and a proactive attitude. Knowledge of SQL accounting software is a plus. The job requires a 6-day work week with overtime and allowances.

Qualifications

• SPM graduate or certificate in any field; work-related experience is an advantage.
• Must be organized, independent, committed, and proactive.
• Knowledge of SQL accounting software is a bonus.

Responsibilities

• Handle day-to-day administrative tasks for the Sales Department.
• Provide excellent customer service to respond to enquiries and resolve issues.
• Manage customer enquiries regarding orders, billing accuracy, and payments.
• Perform general administrative tasks such as order intake and invoice processing.
• Organize communication channels including phone calls and emails.
• Support sales team activities to meet objectives.
• Perform other duties as assigned by management.

Skills

Customer service

Organizational skills

Proactive approach

Education

SPM graduate or certificate in any field

Tools

SQL accounting software

Job description

A popular food chain in Selangor is looking for an Administrative Assistant to handle daily tasks in the Sales Department. Responsibilities include managing customer enquiries, providing excellent service, coordinating deliveries, and supporting the sales team. Applicants should be SPM graduates with strong organizational skills and a proactive attitude. Knowledge of SQL accounting software is a plus. The job requires a 6-day work week with overtime and allowances.