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A customer service company based in Kuala Lumpur is looking for a Sales Administrator to process customer orders, handle inquiries, maintain sales records, and assist with reporting. Candidates should have experience in sales administration or customer service, excel in communication, and show strong attention to detail. This role requires organizational skills and a proactive, customer-centric attitude.
Processing customer orders, including data entry, invoicing, and order tracking
Handling customer inquiries and providing exceptional customer service
Maintaining accurate and up-to-date sales records and databases
Assisting with the preparation of sales reports and presentations
Providing support for marketing and advertising initiatives as needed
Performing other administrative duties as required
experience in a sales administration or customer service role
Strong organizational and time management skills with the ability to multitask
Excellent written and verbal communication skills
Proficient in using Microsoft Office Excel and Word
Attention to detail and a high level of accuracy
A customer-centric mindset and a willingness to go the extra mile
A team player with a positive and proactive attitude