Sales/ Account Manager ( IT Solutions, Network, Security)

Hitachi Sunway Information Systems Sdn Bhd; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading ICT solutions provider in Malaysia is seeking a Sales/Account Manager to develop new business opportunities and enhance customer relationships. The ideal candidate will have significant experience in sales and a strong understanding of the IT industry. Responsibilities include achieving sales quotas, preparing proposals, and ensuring customer satisfaction. This role offers the opportunity to work in a dynamic environment focused on transforming businesses through digital solutions.

Qualifications

• Experience in sales account management in the IT industry.
• Ability to develop and maintain relationships with clients.
• Strong communication and interpersonal skills.

Responsibilities

• Achieve yearly set sales quota by the company.
• Promote and market company's services and products to corporate customers.
• Develop new business opportunities and maintain customer relationships.
• Prepare proposals, tenders, and sales presentations.

Skills

Sales strategy development

Customer relationship management

Market analysis

Negotiation skills

Communication skills

Job description

Sales/ Account Manager ( IT Solutions, Network, Security)

Hitachi Sunway is a leading ICT and Digital Solutions & Services Integrator in ASEAN specialising in implementing, supporting and providing consultancy for Enterprise Resource Planning (ERP) & Product Lifecycle Management (PLM) solutions; managing and supporting IT infrastructures; Cloud‑enabling IT platforms, including the Cyber Security elements in our fully compliant and secured data centres (DC). Our portfolio is aimed at helping clients to embrace the acceleration in digitalization that are transforming businesses.

Hitachi Sunway has a proven track record of serving more than 1,000 clients in the region across various business verticals; from small to global enterprises as well as public sector and industries such as manufacturing, financial, construction, education and healthcare.

Hitachi Sunway currently operates in 13 locations across 5 countries (Malaysia, Singapore, Indonesia, Thailand, Vietnam) and will be expanding our operations to Myanmar, Cambodia and Laos. For more information, visit www.hitachi-sunway-is.com

1. Achieve yearly set sales quota by company.

2. Promote, increase awareness, and market company's services and products to corporate customers.

3. Develop, identify, and secure new business opportunities.

4. Assist and contribute in planning, development and implement sales strategies and activities to meet overall business objectives.

5. Maintain good business relationship with existing customers and prospects.

6. Responsible and achieved set sales quota.

7. Ensure strong customer satisfaction and experience at all times for better wallet share.

8. Delivered principal set target.

9. Ensure and complete set KPI on certification from each key principal from time to time as per Business Partnership KPI.

10. Monitoring on customer’s AR and assist to follow up on payment if required.

11. Ensure quality sales engagement and proposal.

12. Ensure strong GP margin and meeting our set SGA percentage.

13. Create and maintain a strong company image and branding at all times.

14. Establish good relationship with the company’s key principals. Continue to build up strong relationship with local partners.

15. Develop and recommend creative marketing strategies to improve sales volume and profit forecasts to meet business goals.

16. Responsible for new market penetration and developing net new customers.

17. Able to up-sell CSI 1 end to end solution.

18. Working cross functionally to build strong relationships with key customers.

19. Responsible for maintaining up-to-date awareness of competitors’ activities.

20. Providing monthly, quarterly, and yearly sales performance reports and updates.

21. Providing weekly, and monthly sales inquiry reports and updates.

22. Responsible for Inquiry to Sales processing which include preparation of proposals, tender participations, sales presentations, Quotation, Service Order Form, and invoice preparation processes.

23. Maintain and enhance customer satisfaction, as well as team performance programs.

24. Responsible in maintaining and updating the company’s customer and prospect database.

25. Coordinating the specific objectives of the Sales Plan with all of the functional departments in the company and, most specifically with Business Development and Finance.

26. Coordination with the Head of Sales to execute both market and target customer strategies for the company.

27. Coordination with the Presales Team and Business Development department to assist in providing market intelligence updates and feedback on all existing and products/services that meet market demand and business objectives.

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales account manager?
• Do you have experience in a sales role?
• How many years' experience do you have in the IT industry?

What can I earn as a Sales Account Manager