Safety & Security Manager / Asst. Manager

The Zenith Hotel; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premier hotel in Kuantan, Malaysia is seeking a Safety & Security Manager to ensure the safety and security of guests, employees, and assets. The ideal candidate will have a minimum of 5 years of experience in safety and security management, a thorough understanding of relevant legislation, and strong leadership skills to manage a team effectively. Responsibilities include implementing safety SOPs, conducting safety audits, and liaising with local authorities.

Qualifications

• Minimum 5 years of experience in a similar safety and security management role within the hospitality industry.
• Thorough understanding of health, safety, and security legislation and industry best practices.
• Excellent communication and interpersonal skills.

Responsibilities

• Implement and oversee strict access control procedures.
• Ensure security checkpoints and surveillance systems are operational.
• Conduct routine risk assessments and safety audits.

Skills

Communication Skills

Problem-Solving

Team Leadership

Tools

Safety and Security Management Software

Job description

Safety & Security Manager / Asst. Manager

The Safety & Security Manager shall be responsible in assisting the Chief of Security & Safety in all matters pertaining to the providing, administering and maintaining of adequate and ensuring effective safety and security of guests, employees, and the hotel assets.

Key Responsibilities

• Implement and oversee strict access control procedures for staff, visitors, and vendors.
• Ensure that security checkpoints and surveillance systems are operational and regularly inspected.
• Develop, implementing, monitoring and maintain hotel Safety & Health SOPs and emergency response plans (ERP).
• Ensure full compliance with OSHA 1994, provides (the legislative framework for the safety, health and welfare among all Malaysian workforces), Fire Services Act, and all relevant health & safety legislation.
• Managing a team of security personnel and overseeing their training, scheduling, and performance.
• Conduct routine risk assessments, safety audits, and inspections throughout the hotel premises.
• Serving as the primary point of contact for all safety and security-related matters, liaising with local authorities as needed.
• Investigating and reporting on any incidents, accidents, or near misses, implement corrective and preventive measures.
• Ensuring the resort's compliance with all relevant health, safety, and security regulations
• Organize and facilitate safety trainings, fire drills, first aid simulations, and new hire inductions.
• To review monthly forecasts and schedule resources accordingly.
• Prepare and submit monthly and annual reports.
• Prepare monthly duty rosters, manage staff attendance, and ensure adequate manpower coverage across all shifts.
• Monitor members, guests, and staff parking behavior to ensure alignment with club policies.
• Collaborating with other departments to integrate safety and security considerations into the hotel operations.

Requirements

• Minimum 5 years of experience in a similar safety and security management role within the hospitality industry
• Thorough understanding of relevant health, safety, and security legislation and industry best practices
• Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders
• Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented approach
• Proven track record of leading and motivating a team of security personnel
• Proficient in the use of relevant safety and security management software and technologies