Safety and Security Manager

The Zenith Hotel; Kuantan; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading hospitality establishment in Kuantan, Malaysia, is seeking a Safety & Security Manager to oversee safety and security operations. This role requires a minimum of 5 years in safety and security management within the hospitality industry. The successful candidate will develop safety protocols, conduct risk assessments, and ensure compliance with regulations. Excellent communication and leadership skills are essential. This position offers a competitive salary and the opportunity to work in a vibrant team environment.

Qualifications

• Minimum 5 years of experience in a safety and security management role within the hospitality industry.
• Thorough understanding of relevant health, safety, and security legislation.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Proven track record of leading a team of security personnel.

Responsibilities

• Implement and oversee access control procedures.
• Ensure operational security checkpoints and surveillance systems.
• Develop and maintain hotel Safety & Health SOPs.
• Conduct routine risk assessments and safety audits.
• Serve as the primary contact for safety and security-related matters.

Skills

Safety and health management

Team leadership

Communication skills

Problem-solving

Knowledge of security legislation

Tools

Safety and security management software

Job description

Safety & Security Manager / Asst. Manager

The Safety & Security Manager shall be responsible in assisting the Chief of Security & Safety in all matters pertaining to the providing, administering and maintaining of adequate and ensuring effective safety and security of guests, employees, and the hotel assets.

Key Responsibilities:

• Implement and oversee strict access control procedures for staff, visitors, and vendors.
• Ensure that security checkpoints and surveillance systems are operational and regularly inspected.
• Develop, implementing, monitoring and maintain hotel Safety & Health SOPs and emergency response plans (ERP).
• Ensure full compliance with OSHA 1994, provides (the legislative framework for the safety, health and welfare among all Malaysian workforces), Fire Services Act, and all relevant health & safety legislation.
• Managing a team of security personnel and overseeing their training, scheduling, and performance.
• Conduct routine risk assessments, safety audits, and inspections throughout the hotel premises.
• Serving as the primary point of contact for all safety and security-related matters, liaising with local authorities as needed.
• Investigating and reporting on any incidents, accidents, or near misses, implement corrective and preventive measures.
• Ensuring the resort's compliance with all relevant health, safety, and security regulations
• Organize and facilitate safety trainings, fire drills, first aid simulations, and new hire inductions.
• To review monthly forecasts and schedule resources accordingly.
• Prepare and submit monthly and annual reports.
• Prepare monthly duty rosters, manage staff attendance, and ensure adequate manpower coverage across all shifts.
• Monitor members, guests, and staff parking behavior to ensure alignment with club policies.
• Collaborating with other departments to integrate safety and security considerations into the hotel operations.

Requirements:

• Minimum 5 years of experience in a similar safety and security management role within the hospitality industry
• Thorough understanding of relevant health, safety, and security legislation and industry best practices
• Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders
• Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented approach
• Proven track record of leading and motivating a team of security personnel
• Proficient in the use of relevant safety and security management software and technologies