REVENUE - SALES MANAGER

D GATEWAY HOTEL SDN BHD; Semenyih; On-site; MYR 134,000 - 201,000; Full time

Job summary

Richgate Hotel Sdn Bhd is seeking a proactive Revenue & Sales Manager to lead commercial performance across our hotel portfolio. You will maximize revenue through dynamic pricing, inventory control, and strategic corporate sales.

You will own your portfolio, collaborate with operations to remove bottlenecks, deliver data-driven insights, and align marketing with guest experience to drive growth.

Qualifications

• Experience in hotel revenue management, digital performance marketing, and corporate business development.
• Proven ability to identify issues, take accountability for resolutions, and act fast to prioritise guest satisfaction.
• Proficiency with Property Management Systems (PMS), revenue management systems, and digital check-in/e-registration processes.
• Lead, not follow: seek market-leading solutions rather than benchmarking against competitors.

Responsibilities

• Analyze daily booking pace, market trends, and competitor pricing to set dynamic rates across channels.
• Manage channel integration and booking engine performance for revenue reporting and collection.
• Develop weekly and monthly revenue forecasts to guide planning and inventory management.
• Build and maintain a corporate sales pipeline in Kajang and Bangi to ensure long-term revenue stability.
• Develop and manage credit term facilities for corporate clients, ensuring compliance with finance policies.
• Collaborate with Operations/Front Office to resolve system bottlenecks and ensure smooth guest journey.
• Ensure commercial decisions align with SOPs and high service standards.
• Provide data-driven insights with clear ownership, deadlines, and accountability.
• Align marketing strategies with operational readiness to optimise guest experience.

Skills

Commercial Acumen

Operational Ownership

Technical Proficiency

Strategic Mindset

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Description: Revenue & Sales Manager

Location: Bangi Gateway Shopping Complex / On-site

Employment Type: Full-time

About the Role:

Richgate Hotel Sdn Bhd is seeking a proactive and results-driven Revenue & Sales Manager to lead commercial performance across our hotel portfolio. In this role, you will be responsible for maximizing revenue through strategic inventory management and aggressive corporate sales development. As a key member of our management team, you are expected to take full ownership of your portfolio, act decisively to resolve operational hurdles, and drive the hotel’s move toward a leaner, technology-driven business model.12

What You Will Do:

Revenue Optimization & Yield Management:

• Analyze daily booking pace, market trends, and competitor pricing to set dynamic rates across all channels (OTA and Direct).
• Manage channel integration and booking engine performance to ensure seamless revenue collection and reporting.
• Develop weekly and monthly revenue forecasts to guide operational planning and inventory management.

Corporate Sales & Business Development:

• Proactively build and maintain a robust corporate sales pipeline in the Kajang and Bangi areas to ensure long-term revenue stability.
• Develop and manage credit term facilities for corporate companies, GLCs, and banks, ensuring rigorous background checks and compliance with finance department policies.

Operational & System Ownership:

• Collaborate with the Operations/Front Office team to identify and resolve system-related bottlenecks (e.g., guest check-in passcodes, digital registration issues).1
• Ensure commercial decisions align with hotel SOPs and maintain high service standards to prevent guest dissatisfaction.
• Provide data-driven insights to management, focusing on actual outcomes, responsible parties, and target completion dates rather than just reporting status.1
• Support the overall management team in ensuring a seamless guest journey by aligning marketing strategies with operational readiness.5

What You Bring:

• Commercial Acumen: Strong experience in hotel revenue management, digital performance marketing, and corporate business development.
• Operational Ownership: Proven ability to identify issues, take accountability for resolutions, and act fast to prioritize guest satisfaction—you do not wait for complaints to take action.1
• Technical Proficiency: Ability to work with Property Management Systems (PMS), revenue management systems, and experience in managing digital check-in/e-registration processes.4
• Strategic Mindset: A "Lead, not follow" approach. We are looking for someone who identifies market-leading solutions rather than benchmarking against the status quo of competitors.1

Why Join Richgate Hotel Sdn Bhd?

We are a growing organization dedicated to digital transformation and service excellence. We provide a platform where management takes ownership, drives innovation, and creates tangible impact on hotel performance.