Retail Team Lead: Service, Staffing & Store Ops

Watsons Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-known retail chain is seeking candidates for a full-time Retail Manager position in Penang, Malaysia. The role requires a minimum of SPM or a diploma/degree, fluency in Bahasa Melayu and English, and at least 1 year of experience in the retail/F&B industry. Ideal candidates will have excellent communication and interpersonal skills, and an ability to work shifts, weekends, and public holidays. Join us to maintain high standards of customer service and efficient store operations.

Qualifications

• Minimum SPM with retail manager experience or Diploma/Degree in any field.
• Required languages: Bahasa Melayu and English.
• At least 1 year of experience in the retail/F&B industry.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Work with the Store Manager in staff employment and maintenance.
• Ensure efficient operation and organization of the shop.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptable

Result-oriented

Teamwork

Education

SPM or Diploma/Degree in any field

Job description

A well-known retail chain is seeking candidates for a full-time Retail Manager position in Penang, Malaysia. The role requires a minimum of SPM or a diploma/degree, fluency in Bahasa Melayu and English, and at least 1 year of experience in the retail/F&B industry. Ideal candidates will have excellent communication and interpersonal skills, and an ability to work shifts, weekends, and public holidays. Join us to maintain high standards of customer service and efficient store operations.