Retail Supervisor (Queensbay Mall)

Muji Malaysia Sdn Bhd; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Penang is seeking a Retail Supervisor to achieve sales targets and inspire team members. Responsibilities include conducting briefings, guiding daily routines, and ensuring inventory management. Applicants should have proven retail experience, leadership skills, and a passion for customer service. The role offers attractive allowances and opportunities for career advancement.

Benefits

Attractive allowance

Fast career advancement

Medical Benefits

Employee Discounts

GPA&GHS

Qualifications

• Proven experience as a Retail Supervisor or similar supervisory role in a retail environment.
• Strong leadership abilities with the capacity to motivate and inspire a team.
• Excellent customer service skills and a passion for delivering an exceptional customer experience.

Responsibilities

• Achieve sales targets and meet company policies effectively.
• Conduct daily briefings on sales and promotions.
• Guide team members in daily routines and housekeeping.

Skills

Retail supervisory experience

Leadership abilities

Customer service skills

Retail operations knowledge

Proficiency in POS systems

Analytical skills

Communication skills

Multi-priority management

Job description

Overview

• Planning to assist effectively and efficiently by achieving the sales target set and meet company’s targets and policies in an effective and efficient manner.
• Provide suggestive and constructive idea for increasing revenue.
• To assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc.
• Guide and ensure team member's daily routine, personal grooming, daily or weekly housekeeping, organize all stock according the designed location and follow up the goods expiry date.
• To ensure the progress of qualifying standards, in term of customer service, healthy working environment and safety at the work place are met.
• Coordinate sales training for juniors and conducting on the job training for them.
• Walk the sales floor regularly, as to ensure smooth work flow, through the completion of the tasks relatively on Weekly action instruction, Store promotion, Stock receive / consolidation and the Display of merchandise etc.
• Ensure that stock receive in correct quantities and promptly reported on any discrepancy and daily replenishment are being carried out.
• Any other duties assigned by the Retail /Store Manager

Qualifications

• Proven experience as a Retail Supervisor or similar supervisory role in a retail environment.
• Strong leadership abilities with the capacity to motivate and inspire a team.
• Excellent customer service skills and a passion for delivering an exceptional customer experience.
• Solid understanding of retail operations, including sales techniques, inventory management, and visual merchandising.
• Proficient in using point-of-sale (POS) systems and other retail software applications.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment and handle multiple priorities effectively.
• Flexibility to work evenings, weekends, and holidays as required by the business.

Benefits

• Attractive allowance
• Fast career advancement
• Medical Benefits
• Employee Discounts
• GPA&GHS