Retail Supervisor: Customer Service & Stock Specialist

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

KK Super Mart Jalan Alor (JAL) is seeking a Shop Assistant for a full-time role. You will be central to creating a great store experience, managing stock and merchandise, maintaining cleanliness and safety, operating equipment, and delivering outstanding customer service.

You should have SPM or Diploma, 1–3 years of retail experience with supervisory exposure, strong leadership and communication skills, POS proficiency, and own transport.

Qualifications

• SPM, Diploma or equivalent; a Bachelor's degree is an advantage.
• One to three years of retail experience, with supervisory responsibilities preferred.
• Strong leadership and communication skills.
• POS and computer proficiency.
• Flexible availability, including evenings, weekends and public holidays.
• Own transport required.

Responsibilities

• Manage stock and merchandise.
• Maintain cleanliness and safety.
• Operate equipment.
• Deliver outstanding customer service.
• Look after store assets and respond promptly to incidents.

Skills

Leadership

Communication

POS Proficiency

Customer Service

Stock Management

Flexible Availability

Education

SPM or equivalent

Diploma

Bachelor's degree (advantage)

Tools

POS System

Microsoft Office

Job description

KK Super Mart Jalan Alor (JAL) is seeking a Shop Assistant for a full-time role. You will be central to creating a great store experience, managing stock and merchandise, maintaining cleanliness and safety, operating equipment, and delivering outstanding customer service.

You should have SPM or Diploma, 1–3 years of retail experience with supervisory exposure, strong leadership and communication skills, POS proficiency, and own transport.