RETAIL SUPERVISOR

Far East Interpacific Sdn Bhd; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Putrajaya is seeking a Retail Supervisor. This role involves overseeing daily operations, ensuring excellent customer service, and guiding sales assistants while helping to achieve sales targets. The ideal candidate has a strong command of Malay and good English skills, along with basic computer literacy. Join a dynamic team and enjoy benefits such as EPF & SOCSO, performance incentives, and staff discounts.

Benefits

EPF & SOCSO

Performance Incentive

Overtime Pay

Staff Discount

Qualifications

• Ability to supervise daily store operations and sales activities.
• Strong customer service and complaint resolution skills.
• Willingness to work shifts, weekends, and holidays.

Responsibilities

• Supervise daily store operations and sales activities.
• Assist the manager in achieving sales targets and KPIs.
• Monitor and guide sales assistants’ performance.
• Handle customer inquiries and resolve complaints.
• Oversee inventory management and stock replenishment.
• Prepare daily sales reports and cash reconciliation.
• Cover managerial duties in the manager’s absence.

Skills

Excellent command of Malay

Good English

Knowledge of Arabic products

Basic computer literacy

Job description

We are seeking a talented and experienced Retail Supervisor to join our dynamic team at Far East InterPacific Sdn. Bhd. in Putrajaya. As a Retail Supervisor, you will play a vital role in overseeing the day-to-day operations of our retail store, ensuring exceptional customer service and driving sales performance.

What you'll be doing

• Supervise daily store operations and sales activities
• Assist the manager in achieving sales targets and KPIs
• Monitor and guide sales assistants’ performance
• Handle customer inquiries and resolve complaints
• Oversee inventory management and stock replenishment
• Prepare daily sales reports and cash reconciliation
• Cover managerial duties in the manager’s absence

What we're looking for

• Excellent command of Malay and good English
• Knowledge of Arabic products is an advantage
• Basic computer literacy (POS system, reporting)
• Able to work on shifts, weekends, and public holidays

What we offer

Far East InterPacific Sdn. Bhd. is a leading retail company with a strong focus on employee development and work‑life balance. You'll also enjoy a supportive and collaborative work environment where your contributions are valued.

• EPF & SOCSO
• Performance Incentive
• Overtime Pay
• Staff Discount

About us

Far East InterPacific Sdn. Bhd. is a thriving retail company with a diverse portfolio of leading consumer brands. Committed to excellence, we continuously strive to exceed our customers' expectations and drive innovation within the industry. Join our team and be a part of our exciting journey!

Apply now for this exciting opportunity to become our next Retail Supervisor.

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