Retail Specialist with Valiram (KL City Center)

Valiram (Retail); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail group is seeking a Retail Specialist in Kuala Lumpur to enhance customer experiences and achieve sales targets. Responsibilities include executing sales strategies and maintaining stock integrity. Candidates should have retail experience and strong communication skills. A flexible working schedule is required, and proficiency in Mandarin is advantageous.

Benefits

Staff discounts up to 30%

Comprehensive benefits package including various leave types

Upskill training platform

Qualifications

• Experience in Retail setting is beneficial for Retail Associates and necessary for Senior Retail Associates and above.
• Excellent customer service and communication abilities.
• Ability to work flexible hours, including weekends.

Responsibilities

• Work to hit individual sales and other store targets.
• Execute sales strategies and action plans implemented by the Managers.
• Keep abreast of product knowledge, sales & customer service.
• Ensure proper care of stocks, fixtures and furniture.
• Ensure visual merchandising is implemented efficiently.

Skills

Excellent customer service

Communication abilities

Flexibility in work hours

Proficiency in Mandarin

Education

SPM/Diploma/Bachelor's degree in related field

Job description

Retail Specialist with Valiram (KL City Center)

Add expected salary to your profile for insights

Are you passionate about the latest trends and driven to create memorable experiences in everything you do? At Valiram, we’re constantly seeking dynamic, entrepreneurial talents who are ready to make an impact in the retail world — all with a touch of fashion, style, and luxury.

If you’re eager to grow your career with a leading retail group, we’d love to hear from you! We welcome retail professionals and enthusiasts from the following backgrounds:

Retail Associate

Senior Retail Associate

Assistant Store Manager

Store Manager

Join us and be part of a community that celebrates passion, creativity, and exceptional customer experiences.

Valiram established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)

Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)

Accessories (Swarovski, Mont Blanc)

Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)

Why work for us?

We're more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

Level Up Your Career:

Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.

Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.

Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.

Express Yourself: Enjoy the freedom of a fashionable dress code.

Shop Like an Insider: Employees can enjoy staff purchased discounts up to 30% for all the brands we cover, as well as friends & family sale annually.

Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave and Maternity/Paternity Leave to support you throughout life's stages.

Key Responsibility Areas:

Work to hit individual sales and other store targets.

Execute sales strategies and action plans implemented by the Managers.

Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience for customers.

Ensure proper care of stocks, fixtures and furniture within the store, and kept neat and tidy at all times.

Ensure visual merchandising is implemented efficiently.

Key Requirements:

Experience in Retail setting is beneficial for Retail Associates and necessary for Senior Retail Associates and above.

SPM/Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.

Excellent customer service and communication abilities.

Ability to work flexible hours, including weekends.

Proficiency in other languages, including Mandarin, is advantageous.

Unlock job insights

Salary match | Number of applicants | Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Retail Specialist?
• Do you have customer service experience?
• How would you rate your Mandarin language skills?