Retail Sales Specialist: Team Lead & Performance Coach

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company is seeking a Specialist for the U Mobile Centre in Kuala Lumpur. This role involves overseeing daily store operations, driving sales performance, and ensuring high standards of customer service. The ideal candidate has 1-3 years of retail or customer service experience and possesses strong communication skills. Competitive benefits and a dynamic work environment await the right talent.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours

Staff Line & Device Subsidy

Child Parental Care Leave

Employee discounts for selected F&B Brands

Qualifications

• 1-3 years of relevant working experience in a retail sales or customer service role.
• Proven ability to assist in achieving sales targets.
• Ability to work effectively within a team environment.

Responsibilities

• Assist the Store Manager in achieving sales targets.
• Supervise and train Sales Associates to ensure sales processes are followed.
• Manage inventory and ensure excellent customer service.

Skills

Customer service skills

Sales performance

Communication skills

Teamwork

Education

Diploma or equivalent experience in retail or customer service

Tools

Point-of-sales systems

Basic computer applications

Job description

A leading telecommunications company is seeking a Specialist for the U Mobile Centre in Kuala Lumpur. This role involves overseeing daily store operations, driving sales performance, and ensuring high standards of customer service. The ideal candidate has 1-3 years of retail or customer service experience and possesses strong communication skills. Competitive benefits and a dynamic work environment await the right talent.