Retail Sales Leader - Flexible Hours & Growth

Samsonite Group APAC & Middle East; Kuala Lumpur; Vor Ort; MYR 22.000 - 40.000; Vollzeit

Zusammenfassung

Samsonite in Kuala Lumpur is seeking a Store Sales Associate to drive personal and store productivity while delivering high-quality customer service. You will set and meet goals, model service standards, and partner with the Store Manager to resolve customer issues on the shop floor.

You will maintain daily tasks, coach team members, and develop plans to address business issues. The role requires excellent communication, the ability to handle stockroom lifting, and flexibility to work nights,

Aufgaben

• Take ownership, accountability for store and personal productivity
• Contributes to setting goals and holds team accountable for productivity standards
• Provides leadership through role modeling Service behaviors and approach standards
• Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate
• Consistently ensures all daily tasks are completed without negatively impacting service
• Resolve conflicts with team members in a timely and productive manner
• Inspires team to meet and exceed performance standards
• Utilizes all training initiatives to assist in developing the team and provide Coaching to other team members
• Develop plans to address key business issues, utilizes plans to impact business and achieve desired results
• Ability to communicate effectively with customers and staff, maneuver sales floor
• Ability to meet moderate stockroom lifting requirements and store climbing requirements
• Experience working in a fast paced retail environment.
• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

Jobbeschreibung

Samsonite in Kuala Lumpur is seeking a Store Sales Associate to drive personal and store productivity while delivering high-quality customer service. You will set and meet goals, model service standards, and partner with the Store Manager to resolve customer issues on the shop floor.

You will maintain daily tasks, coach team members, and develop plans to address business issues. The role requires excellent communication, the ability to handle stockroom lifting, and flexibility to work nights,