Retail Sales Executive

Upscale Sdn Bhd; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Malaysia is looking for an enthusiastic Retail Sales Executive to manage customer accounts in the electrical segment. This role involves visiting clients, building relationships, and meeting sales targets. Ideal candidates should have sales experience, excellent communication skills, and be fluent in Mandarin and English. Training opportunities available for fresh graduates. Competitive salary with commissions and allowances.

Benefits

Basic salary + sales and collection commission

Travel allowance and accommodation for outstation visits

Continuous training and career development opportunities

Qualifications

• 1-2 years of sales experience, preferably in FMCG, electrical, hardware, or retail sectors.
• Excellent interpersonal skills with ability to converse in English, Malay, and Chinese dialect.
• Must possess own transport and be willing to travel frequently.

Responsibilities

• Visit retail customers regularly to take orders and promote featured products.
• Build strong relationships with store owners, resellers, and electricians.
• Meet monthly sales targets and earn commissions.

Skills

Sales experience

Communication skills

Organizational skills

Interpersonal skills

Fluency in Mandarin and English

Job description

Role Summary

We are seeking an enthusiastic Retail Sales Executive to manage existing customer accounts and grow sales in the retail electrical segment. This field-based role is ideal for someone who enjoys client visits, relationship building, and ensuring smooth operations from order to delivery.

Key Responsibilities

• Visit retail customers regularly to take orders and promote featured products.
• Build strong relationships with store owners, resellers, and electricians.
• Ensure timely follow-ups on deliveries, payment collections, and outstanding issues.
• Monitor and report market trends, competitor activity, and customer feedback.
• Conduct outstation trips (2 weeks/month) to cover assigned territories.
• Meet monthly sales targets and earn commissions based on sales and collections.
• Participate in training sessions and product briefings.

Requirements

• 1-2 years of sales experience, preferably in FMCG, electrical, hardware, or retail sectors.
• Friendly and persuasive communicator with good organizational skills.
• Must possess own transport and be willing to travel frequently.
• Highly responsible, independent, and goal-oriented.
• Fresh graduates with the right attitude are encouraged to apply; training will be provided.
• Excellent interpersonal skills with ability to converse in English, Malay, and Chinese dialect.
• Candidates that are fluent in both Mandarin and English are preferred because the work needs candidates to interact with Mandarin-speaking customers.

What We Offer

• Basic salary + sales and collection commission.
• Travel allowance and accommodation for outstation visits.
• Continuous training and career development opportunities.