Retail Sales & Customer Experience Associate

Alpro Pharmacy; Selangor; On-site; MYR 28,000 - 42,000; Full time

Job summary

Jora Malaysia is seeking a Retail Assistant in Selangor to welcome customers, assist with finding items, answer inquiries, and build product knowledge. You will process sales, handle payments, and promote promotions and loyalty programs to ensure a smooth checkout experience.

Maintain store appearance, restock shelves, monitor activities, assist with inventory, and follow company policies. Daily opening and closing tasks are part of the role, with a focus on safe packaging and proper

Responsibilities

• Welcoming customers and providing assistance with finding items.
• Answering customer inquiries and resolving issues.
• Providing product information and making recommendations.
• Processing sales transactions, including cash and card payments.
• Understanding and promoting current sales, promotions, and loyalty programs.
• Ensuring a smooth and efficient checkout process.
• Maintaining the store's appearance and cleanliness.
• Restocking shelves and arranging merchandise.
• Monitoring activities within the store.
• Assisting with inventory management and stock replenishment.
• Following company policies and procedures.
• Completing daily opening and closing tasks.
• Ensuring products are safely packaged and properly distributed.

Job description

Jora Malaysia is seeking a Retail Assistant in Selangor to welcome customers, assist with finding items, answer inquiries, and build product knowledge. You will process sales, handle payments, and promote promotions and loyalty programs to ensure a smooth checkout experience.

Maintain store appearance, restock shelves, monitor activities, assist with inventory, and follow company policies. Daily opening and closing tasks are part of the role, with a focus on safe packaging and proper