Retail Sales Associate (Sunway Pyramid)

VERONA BAKE (M) SDN BHD; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local bakery in Selangor is seeking a customer service associate to recommend products, handle sales, and ensure excellent customer experiences. Candidates should possess at least SPM or equivalent and have the ability to communicate in Malay and English, or Mandarin. The role requires flexibility in scheduling including overtime, weekends, and holidays. Responsibilities include managing customer inquiries, processing payments, and maintaining store cleanliness.

Qualifications

• Candidate must possess at least SPM or equivalent.
• Working experience in the related field is required for this position.
• Able to communicate in Malay and English, or Mandarin.

Responsibilities

• Recommend products to customers and complete the sales process.
• Answer customer inquiries and provide excellent customer service.
• Process customer payments and ensure accurate change is given.
• Keep up to date with product information.
• Maintain cleanliness in the store and work areas.

Skills

Excellent communication

Interpersonal skills

Customer service

Flexibility in schedule

Education

SPM or equivalent

Job description

Recommend products to customers and complete the sales process.

Answer customer inquiries and provide excellent customer service.

Process customer payments and ensure accurate change is given.

Keep up to date with product information.

Ensure timely product shelving and neat presentation.

Maintain cleanliness in the store and work areas, ensuring food safety.

Follow all company policies and procedures.

To perform other ad-hoc tasks assigned by the superior.

Work Requirements:

Candidate must possess at least SPM or equivalent.

Working experience in the related field is required for this position.

Able to communicate in Malay and English, or Mandarin to effectively communicate with Mandarin-speaking clients.

Excellent communication and interpersonal skills.

Ability to interact with people at all levels.

Must be able to work a flexible schedule including OT, weekends, and holidays.