Retail Sales Associate - Elevate Customer Experience

Crocs, Inc.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global footwear brand in Malacca is looking for a Sales Associate to provide exceptional customer experiences and support retail operations. The role involves educating consumers about products, managing POS, and collaborating with team members. Candidates should possess strong customer service skills, have at least SPM / O Level, and preferably 1-2 years of retail experience. The position requires fluency in English and basic computer skills. Join a diverse and inclusive workplace with growth opportunities.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience in retail.
• Fluent in English; proficiency in other languages is an advantage.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Support daily retail operations including POS and stock management.
• Contribute to a team environment and promote company goals.

Skills

Customer service

Team collaboration

Retail operations

Sales techniques

Problem-solving

Education

SPM / O Level

Tools

Microsoft Word

Microsoft Excel

Point of Sale (POS) system

Job description

A global footwear brand in Malacca is looking for a Sales Associate to provide exceptional customer experiences and support retail operations. The role involves educating consumers about products, managing POS, and collaborating with team members. Candidates should possess strong customer service skills, have at least SPM / O Level, and preferably 1-2 years of retail experience. The position requires fluency in English and basic computer skills. Join a diverse and inclusive workplace with growth opportunities.