Retail Sales Assistant — Tech-Savvy & Customer-Focused

Ninja Van; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics company in Kuala Lumpur seeks a dedicated team member focused on customer satisfaction and effective communication. The ideal candidate has at least 1 year of retail experience, is fluent in English & Bahasa Malaysia, and possesses strong problem-solving abilities. The role involves assisting customers, managing social media, and utilizing software for operations. Own transportation is required for this position.

Qualifications

• Minimum qualifications: SPM, with relevant industry experience.
• More than 1 year of experience working in retail stores.
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
• Hands-on experience with a proven track record in reaching and exceeding goals.
• Own transportation required.

Responsibilities

• Accountable for customer satisfaction and assisting customers with any requirements.
• Assist in managing the social media and Google account of the store.
• Gather sales leads and help close prospects.
• Use Ninja software to execute operations.

Skills

Team collaboration

Problem-solving

Effective communication

Customer service

Education

SPM or equivalent

Job description

A leading logistics company in Kuala Lumpur seeks a dedicated team member focused on customer satisfaction and effective communication. The ideal candidate has at least 1 year of retail experience, is fluent in English & Bahasa Malaysia, and possesses strong problem-solving abilities. The role involves assisting customers, managing social media, and utilizing software for operations. Own transportation is required for this position.