Retail Sales Advisor - KL East Mall

Gintell; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premium wellness company in Kuala Lumpur seeks experienced retail sales professionals to promote massage chairs and fitness products. The role involves achieving sales targets and delivering exceptional customer service. Ideal candidates should have at least three years of experience in retail, a relevant education background, and strong interpersonal skills. The position requires Malaysian citizenship and a willingness to work on weekends.

Qualifications

• Minimum of three years of retail sales experience needed.
• Hands-on experience in retail operations and sales management.
• Must be a Malaysian citizen or have valid residency status.

Responsibilities

• Promote and market massage chairs to customers.
• Deliver excellent customer service for every visitor.
• Achieve showroom sales targets through effective selling techniques.
• Conduct product demonstrations for customer education.
• Build and maintain strong customer relationships.
• Manage daily showroom operations, including stock checking.
• Participate in events and promotional campaigns to increase brand awareness.

Skills

Retail sales experience

Interpersonal skills

Communication skills

Positive attitude

Ability to work independently

Education

SPM, Diploma, or Degree in Business Studies

Job description

Job Responsibility

Promote and market GINTELL massage chairs and fitness products to walk-in, online, and offline customers.

Deliver excellent customer service, ensuring every customer receives a professional, friendly, and engaging experience.

Achieve and exceed showroom sales targets (weekly, monthly, and annually) through effective selling techniques and product knowledge.

Conduct product demonstrations to highlight features and benefits to customers.

Build and maintain strong customer relationships, including follow-ups on enquiries, leads, and after‑sales service.

Manage daily showroom operations, including display arrangement, stock checking, and maintaining a clean & presentable showroom environment.

Participate in roadshows, events, and promotional campaigns to increase brand awareness and capture new leads.

Work closely with the team and management to ensure smooth sales operations and consistent brand standards.

Remuneration package: Basic salary + Sales commission

Job Requirements

Candidates must have a minimum of three(3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).

Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.

Must have hands‑on experience in retail operations, including sales management, product display, stock control and inventory management.

Must demonstrate a positive attitude and the ability to work independently.

Must have strong interpersonal and communication skills.

Applicants must be Malaysian citizens or possess valid residency status.

Must be willing to work on weekends and public holidays.

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